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Re:[done (?)] Keep getting logged out (1 viewing) (1) Guest
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TOPIC: Re:[done (?)] Keep getting logged out
#13933
ITEd (Moderator)
LimeSurvey Team
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Re:[done (?)] Keep getting logged out 5 Months, 4 Weeks ago Karma: 8  
Top left of a page, and in View Source 1st 2 characters, you've got "ys". Now that may not be the problem as such, but certainly suggests that there's a mistake somewhere, either in your config.php, config-defaults.php, or some script that you've edited. Perhaps it's the chopped off end of the word "surveys" somewhere? Find that, and you may have found the source of your troubles, if you're lucky.

Otherwise reinstall and create a fresh config.php to get rid of the faulty file.

Regards.
 
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#13934
surveyNoob (User)
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Re:[done (?)] Keep getting logged out 5 Months, 4 Weeks ago Karma: 0  
OH MY GOD! I cant believe it! You are right, ITEd!!! All the trouble only because of these two stupid letters!!! "ys" I dont know where they came from, but they were at the beginning of config.php.
Thanks a lot to all of You, guys!
Finally after 5 days I can start... only 2 letters... ridiculous!
 
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#13956
Mazi (Moderator)
Moderator Lime
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Re:[done (?)] Keep getting logged out 5 Months, 4 Weeks ago Karma: 25  
You're welcome! If our hints have been helpful and you enjoy LimeSurvey please consider a donation to the team. We do all this in our free time.
 
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Best regards,
Mazi
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#15478
yuman725 (User)
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Re:[done] Keep getting logged out 4 Months, 3 Weeks ago Karma: 0  
I'm having the same issue. I've noticed that there are some days that I can log on with no issues, but other times it will keep redirecting me to the login page no matter what button I push.

The link to the phpinfo file can be found at:
www.techtexas.org/limesurvey/phpinfo.php

Can you please asssist? Thank you all for the good work.
 
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Last Edit: 2008/07/01 21:19 By yuman725.
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#15479
yuman725 (User)
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Re:[done (?)] Keep getting logged out 4 Months, 3 Weeks ago Karma: 0  
I tried to update the 'upload_tmp_dir' and 'session.save_path' parameters from the php.ini file by doing the steps addressed in the following article (tips-scripts.com/?tip=php_ini). It seems as though my web host has locked the php.ini file, which causes the php to lock up when using the custom php.ini file.

Do you know of another way I can update the parameters or a workaround that will allow me to keep these parameters blank?

Also, I have noticed that I can log in fine using Firefox 3.0, but have this login issue only with IE7.

Thanks again for all your help.
 
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Last Edit: 2008/07/01 21:25 By yuman725.
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#15490
c_schmitz (Admin)
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Re:[done (?)] Keep getting logged out 4 Months, 3 Weeks ago Karma: 39  
Hi!

You should ask your provider how to adjust these parameters ( only session.save_path should need to be adjusted) or let them adjust it.
Tell them that session are not working correctly and this variable needs to be set to a valid path.
If you provider has the slightest sense of service they will help you out.
 
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Best regards

Carsten Schmitz
LimeSurvey Project Leader
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#15565
yuman725 (User)
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Re:[done (?)] Keep getting logged out 4 Months, 3 Weeks ago Karma: 0  
My web admin has updated the session.save_path parameters to a tmp directory that I have 777 access too.

www.techtexas.org/info.php

However, I'm still having problems with IE7 after I login to the site. Any other suggestions? I have noticed that a session key is being created when I login with IE7 or firefox.

I am using: Version 1.71+ (5147)
 
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Last Edit: 2008/07/03 16:31 By yuman725.
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#15665
Mazi (Moderator)
Moderator Lime
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Re:[done (?)] Keep getting logged out 4 Months, 2 Weeks ago Karma: 25  
Please clear your browser cache.

Does the problem still exist?
 
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Best regards,
Mazi
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#15693
yuman725 (User)
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Re:[done] Keep getting logged out 4 Months, 2 Weeks ago Karma: 0  
Sorry, I didn't reply back sooner. The problem does not exist anymore. Thank you so much for you help.
 
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#15704
Mazi (Moderator)
Moderator Lime
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Re:[done] Keep getting logged out 4 Months, 2 Weeks ago Karma: 25  
You're welcome! If our hints have been helpful and you enjoy LimeSurvey please consider a donation to the team. We do all this in our free time.
 
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Best regards,
Mazi
______________________
Need help? I can: set up Limesurvey for you / create your survey / implement additional features / design your template / offer premium support -> Contact.
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