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TOPIC: [done] Stuck at Step 5
#14737
mystvearn (User)
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[done] Stuck at Step 5 5 Months, 1 Week ago Karma: 0  
I have read the manual,I am stuck here at step 5.

These is what I have done so far:
Download limesurvey.

2. unzip limesurvey.

3. at the ftp application (filezilla) - create a folder after public_html > limesurvey

4. drag and drop all limesurvey folders and files into public_html > limesurvey

5. create mysql database and mysql user (using cpanel)

6. edit the config.php ensuring that there is no empty spaces at the end of the file (manually check using filemanager at cpanel-does not seem there is anything to edit)

I am stuck now what to do, someone told me to change permission setting as per instructions to chmod 777

but where do I change the instructions to that?

As a result, when I go to mydomain/limesurvey/admin/install/ I get this:
Can't connect to LimeSurvey database. Reason: Access denied for user 'root'@'localhost' (using password: NO)

I know I am missing few steps in the installation process. Thank you for pointing me in the right direction
 
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Last Edit: 2008/06/23 11:58 By Mazi.
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#14738
gmaddockgreene (User)
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Re:Stuck at Step 5 5 Months, 1 Week ago Karma: 0  
Hi ... check the MySQL data you are sending is correct in your config file.

You are trying to connect to 'localhost' but your message suggests that you are on a shared hosting service. Can you use localhost? ... try your sites IP address instead:

$databaselocation = "2xx.1xx.2xx.1xx"; in config.php - for example

.. you change 'root' - database root name should be set to the name of your database

$databaseuser = "root"; - name you gave your database
 
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Last Edit: 2008/06/14 12:24 By gmaddockgreene.
 
Gary

"To see a world in a grain of sand"
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#14781
Mazi (Moderator)
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Re:Stuck at Step 5 5 Months, 1 Week ago Karma: 25  
Can you please post your config.php settings? Change passwords to "****".

It seems that the database passwords isn't correct. Might also be connected to the database path, as gmaddockgreene suggested.
 
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Mazi
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#14784
gmaddockgreene (User)
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Re:Stuck at Step 5 5 Months, 1 Week ago Karma: 0  
Yes Mazi is right ... it is an ambiguous error. Check your config settings very carefully
 
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Gary

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#15087
Mazi (Moderator)
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Re:Stuck at Step 5 5 Months ago Karma: 25  
Any progress?

Have you been able to solve your problem? If so, how did you solve it? Any kind of feedback is always appreciated so we know which solution helps best to solve common problems.
 
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Mazi
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#15091
mystvearn (User)
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Re:Stuck at Step 5 5 Months ago Karma: 0  
Nope.
This is what I done.
I followed the steps here:shooweb.net/blog/?p=27

and I am stuck on step 13.
Whenever I go to www.yourdomain.com/limesurvey/admin/install

the password thing still comes out. This time Password: yes.

I have edited everything in order, still does not work. Another note is that, I uploaded files o the site using filezilla, and I have Dreamweaver CS3.
Everytime I try to open the config.php file, it goes to DW CS3, even though I have changed the access defaults to notepad. So I ended up changing the fil first in notepad and replacing the file in my hosting using filezilla.
I've changed all aspects of the config file, still gets it.
 
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#15104
Mazi (Moderator)
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Re:Stuck at Step 5 5 Months ago Karma: 25  
Well, at least you succeeded to set up the database. Are you sure that you are trying to log in with the username and password you set in config.php and not the ones you use for the database access?

Can you please post the settings you set in config.php?
 
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Mazi
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#15121
mystvearn (User)
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Re:Stuck at Step 5 5 Months ago Karma: 0  
Thanks for the help. Here is what i did.

// Basic Setup
$databasetype = "mysql"; // ADOdb database driver - valid values are mysql, odbc_mssql or postgres

$databaselocation = "192.168.1."; // Network location of your Database - for odbc_mssql use the mssql servername, not localhost or IP

$databasename = "limesurvey"; // The name of the database that we will create

$databaseuser = "myname"; // The name of a user with rights to create db (or if db already exists, then rights within that db)

$databasepass = "mypassword"; // Password of db user

$dbprefix = "lime_"; // A global prefix that can be added to all LimeSurvey tables. Use this if you are sharing

// a database with other applications. Suggested prefix is "lime_"

// File Locations
$rooturl = "http://{$_SERVER['HTTP_HOST']}/limesurvey"; //The root web url for your limesurvey installation (without a trailing slash).

$rootdir = dirname(__FILE__); // This is the physical disk location for your limesurvey installation. Normally you don't have to touch this setting.

// If you use IIS then you MUST enter the complete rootdir e.g. : $rootDir="C:Inetpubwwwrootlimesurvey"!

// Some IIS installations also require to use forward slashes instead of backslashes, e.g. $rootDir="C:/Inetpub/wwwroot/limesurvey"!

// If you use OS/2 this must be the complete rootdir with FORWARD slashes e.g.: $rootDir="c:/limesurvey";!

// Site Setup
$sitename = "LimeSurvey"; // The official name of the site (appears in the Window title)

$defaultuser = "admin"; // This is the default username when LimeSurvey is installed

$defaultpass = "password"; // This is the default password for the default user when LimeSurvey is installed



// Email Settings
$siteadminemail = "admin(at)mydomain.org"; // The default email address of the site administrator

$siteadminbounce = "admin(at)mydomain.org"; // The default email address used for error notification of sent messages for the site administrator (Return-Path)

$siteadminname = "Your Name"; // The name of the site administrator
?>
 
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Last Edit: 2008/06/24 10:43 By Mazi.
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#15172
ITEd (Moderator)
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Re:Stuck at Step 5 5 Months ago Karma: 8  
$databaselocation = "192.168.1." Was that a privacy edit to keep the IP confidential, or is the last number actually missing in your config.php? It should be $databaselocation = "192.168.1.nnn". Check carefully that database type, name, user, location, password, and prefix correspond EXACTLY with the installed database properties.

Regards.
 
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#15176
Mazi (Moderator)
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Re:Stuck at Step 5 5 Months ago Karma: 25  
c_schmitz did some changes but I guess he didn't change the IP?!

@mystvearn: Please check $databaselocation.
 
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Best regards,
Mazi
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