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TOPIC: [done] Can't export excel file
#10894
la_limbort (User)
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[done] Can't export excel file 8 Months, 1 Week ago Karma: 0  
Hi,

When I try to export the data of my survey to Excel, I get a message "Can't read file" from MS Excel.

I already tried to save the file, go to excel --> open --> open & repair but that doesn't help.

I can open the survey in CSV but since the survey is in French, a lot of é è à ô ê .... are changed and it's quite annoying.

I tried to export only the first column (ID) and even then, the excel file won't open..

I searched the forum for "export excel read" but I couldn't find any similar problem.


Edit: In fact I just checked and the excel file is just empty, it'0 octets
 
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Last Edit: 2008/05/21 10:07 By Mazi.
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#10895
ElMatador69 (Moderator)
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Re:Can't export excel file 8 Months, 1 Week ago Karma: 31  
Hi, which version and which build of LimeSurvey do you use?
 
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#10896
la_limbort (User)
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Re:Can't export excel file 8 Months, 1 Week ago Karma: 0  
Sorry I totally forgot to mention that

Version 1.70+ (4395)
 
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#10897
ElMatador69 (Moderator)
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Re:Can't export excel file 8 Months, 1 Week ago Karma: 31  
Hi, plz report the problem in the bugtracker and attach a sample survey.

Then I'll have a look, if I can reproduce the problem on the latest developer version.
 
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#10920
la_limbort (User)
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Re:Can't export excel file 8 Months, 1 Week ago Karma: 0  
Bug report is created and is located here:

www.limesurvey.org/component/option,com_...s/Itemid,90/lang,en/
 
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#10921
ElMatador69 (Moderator)
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Re:Can't export excel file 8 Months, 1 Week ago Karma: 31  
hi, I already had a look at it; can you have a look at my attached excel export files and tell me, if they are OK?
 
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#11055
jland (User)
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Re:Can't export excel file 8 Months, 1 Week ago Karma: 0  
I have the same problem, on export I just get a blank excel file and I try to open it, excel is unable to read the file.
I donwloaded and upgraded from 1.52 yesterday.
I'm sending a copy of the file.
Thanks.
 
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#11056
jland (User)
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Re:Can't export excel file 8 Months, 1 Week ago Karma: 0  
sorry, didnt zip the file. Attaching now
File Attachment:
File Name: results.zip
File Size: 120
 
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#11064
mdekker (User)
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Re:Can't export excel file 8 Months, 1 Week ago Karma: 0  
Are you sure you are using the latest (1.70) version? I had the same problem in the 1.53 versions but for me 1.70 works perfect with exporting to excel.
 
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Menno Dekker
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#11076
Mazi (Moderator)
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Re:Can't export excel file 8 Months, 1 Week ago Karma: 25  
Just to get an overview: Can everyone who still has problems with the export please upgrade to the newest 1.70 (Build 4470, dated March 17th) and report if the error still exists.
If so please attach your survey (if it doesn't contain confidential information) and the exported file.

To everyone who could solve this problem: Please give a detailed dewscription what you did exactly to solve the problem.
 
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Best regards,
Mazi
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