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TOPIC: Time out of Survey
#4030
chrissmit (User)
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Time out of Survey 1 Year, 6 Months ago Karma: 0  
Hi,

This problem has been bugging my surveys since v. 1.00, and alo is in v 1.49

It's this: if i run a survey live, a user which leaves the screen (IE browser) idle for more than (I think the excact time is 24 minutes) some time, get's a timeout message generated (it seems like) by the lime php script.

Is there a way to set this to indefinite? if so, where/how.

thanks!
Chris
 
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#4145
halyfax (User)
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Re:Time out of Survey 1 Year, 5 Months ago Karma: 0  
I believe you need to create a php.ini file and place it in your survey directory
[code:1]
; After this number of seconds, stored data will be seen as 'garbage' and
; cleaned up by the garbage collection process.
session.gc_maxlifetime = 3600 [/code:1]
 
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#4151
chrissmit (User)
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Re:Time out of Survey 1 Year, 5 Months ago Karma: 0  
Hi,

Thanks for the post.
Couple of questions:
I just create a text file with the code you supplied?
Then rename the file to php.ini
Then place it in the root dir of my survey files/directory?

thnks
Chris
 
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Chris
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#4153
chrissmit (User)
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Posts: 58
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Re:Time out of Survey 1 Year, 5 Months ago Karma: 0  
Hi,

I've tried your option about the php.ini file.
It did not seem to work.

I get an error message from: xxx.xxx.xxx/surveyxxx/index.php

it states the following:
ERROR
We are sorry but your session has expired.
Either you have been inactive for too long or there were problems with your connection.
Please contact Chris ( xxx ) for further assistance.

Hope someone can help!
 
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