Bienvenue, Invité
Nom d'utilisateur : Mot de passe : Se souvenir de moi

SUJET : Is it possible to set a different "Reply To" email address?

Is it possible to set a different "Reply To" email address? il y a 7 mois 3 semaines #104431

  • tobyrhodes
  • Portrait de tobyrhodes
  • Hors ligne
  • Junior Lime
  • Messages : 20
  • Remerciements reçus 1
  • Karma: 0
Hi

Does anyone know if it is possible to set a different "Reply To" email address (i.e. different from the survey administrator)? I want to do this as we want to send out the survey in the name of a senior manager in our organisation, but want any replies/queries etc. to come back to me. I also still want to remain as the "survey administrator"

I have searched the forum and not found this so far (apologies if I have missed it - please point me to a previous thread if one exists).

Best wishes to all

Toby
L'administrateur a désactivé l'accès en écriture pour le public.

Is it possible to set a different "Reply To" email address? il y a 7 mois 3 semaines #104437

  • Ben_V
  • Portrait de Ben_V
  • Hors ligne
  • Platinum Lime
  • Messages : 1098
  • Remerciements reçus 247
  • Karma: 78
Hi,
Assuming you are the survey admin:

1) Set emailed notifications as needed

2) Edit invitation & reminder & confirmation emails

BTW, note that confirmation email can be removed as describe here
Benoît

goo.gl/Bw5iM => Recherche GG dans le forum français (remplacer "exemple" dans la barre de recherche)
goo.gl/WX8PH => GG search for english forum (Replace "example" in the search bar)
goo.gl/IxiGu => Búsqueda en el foro en español (Cambiar "ejemplo" en la barra de...
L'administrateur a désactivé l'accès en écriture pour le public.

Is it possible to set a different "Reply To" email address? il y a 7 mois 3 semaines #104444

  • tobyrhodes
  • Portrait de tobyrhodes
  • Hors ligne
  • Junior Lime
  • Messages : 20
  • Remerciements reçus 1
  • Karma: 0
Hi Ben

Thanks for your reply.
We had already tried changing the send from email address at the point of sending (to a different email address from the admin email address). This works ok, in that it does indeed send from that new address.

However, what we are seeking to achieve is that if any recipients hit "reply" to that email (rather than actually clicking on the link to take the survey), the "reply to" email address reverts to the admin email, rather than the "sent from" email address.

There does not seem to be any standard LimeSurvey features that enable this.
I am wondering if I will need to hack the code a bit to achieve what we want to do.

Cheers
Toby
L'administrateur a désactivé l'accès en écriture pour le public.

Is it possible to set a different "Reply To" email address? il y a 7 mois 3 semaines #104455

  • tobyrhodes
  • Portrait de tobyrhodes
  • Hors ligne
  • Junior Lime
  • Messages : 20
  • Remerciements reçus 1
  • Karma: 0
By the way, does anyone know where the code sits that constructs the emails? (which directory/file the code is in)
Ta
Toby
L'administrateur a désactivé l'accès en écriture pour le public.

Is it possible to set a different "Reply To" email address? il y a 7 mois 3 semaines #104461

  • DenisChenu
  • Portrait de DenisChenu
  • Hors ligne
  • Moderator Lime
  • Messages : 6360
  • Remerciements reçus 824
  • Karma: 245
Hi,

Maybe you can have a look at : Bounce settings email.
Globally and for the survey.

But sometimes, with some server : mail was forced to "admin name for hoster".

Denis
L'administrateur a désactivé l'accès en écriture pour le public.

Is it possible to set a different "Reply To" email address? il y a 7 mois 3 semaines #104471

  • tobyrhodes
  • Portrait de tobyrhodes
  • Hors ligne
  • Junior Lime
  • Messages : 20
  • Remerciements reçus 1
  • Karma: 0
Thanks Denis, but the global bounce settings do not provide the option that I need.
Do you know which bit of code creates the invitation emails?
Thanks
Toby
L'administrateur a désactivé l'accès en écriture pour le public.

Is it possible to set a different "Reply To" email address? il y a 7 mois 3 semaines #104480

  • DenisChenu
  • Portrait de DenisChenu
  • Hors ligne
  • Moderator Lime
  • Messages : 6360
  • Remerciements reçus 824
  • Karma: 245
application/controllers/token.php if i remind good.
L'administrateur a désactivé l'accès en écriture pour le public.

Is it possible to set a different "Reply To" email address? il y a 5 mois 1 semaine #107786

  • whitehats
  • Portrait de whitehats
  • Hors ligne
  • Fresh Lemon
  • Messages : 1
  • Karma: 0
But sometimes, with some server : mail was forced to "admin name for hoster".

[NO SPAM : next time : BAN]
Dernière édition: il y a 5 mois 1 semaine par DenisChenu.
L'administrateur a désactivé l'accès en écriture pour le public.
Modérateurs: ITEd
Temps de génération de la page : 0.138 secondes
Donation Image