I have recently launched a survey using Version 2.00+ Build 121204 for the first time, new install not an upgrade. When viewing Responses and Statistics I'm seeing around 75% incomplete responses. When I export the data to SPSS and view the responses I'm see large gaps of response data with only the id, submitdate and startlanguage, but nothing else. I have also had respondents comment that they had filled out the survey and after hitting the submit button were re-directed back to the survey that was cleared of their answers. I've tried with many different broswers and computers to try and replicate the experience but have not as of yet.
Does limesurvey, when a user starts a survey, start tracking this as an incomplete survey until the user submits their answers and what I'm seeing are users really not completing the survey?
Or is limesurvey clearing the users survey responses upon submitting?