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TOPIC: Sending Token Invitation Problem

Sending Token Invitation Problem 4 months 2 weeks ago #106046

  • mbarrera
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I have a problem sending invitations to my participants. When I send the invitations, my participants don´t receive any email but when I send the reminder email my participants receive this second email fine.

What is the difference between the two emails?
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Sending Token Invitation Problem 4 months 2 weeks ago #106126

  • mbarrera
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The problem was in the body of the template. I copied the body of remind template in the invitation template and I receive the email well. Finally I´ve modified some lines and OK.
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Sending Token Invitation Problem 4 months 2 weeks ago #106185

  • mbarrera
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mbarrera wrote:
The problem was in the body of the template. I copied the body of remind template in the invitation template and I receive the email well. Finally I´ve modified some lines and OK.

When I create a new survey I´ve the same problem. What can I do?
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