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TOPIC: White screen when exporting results or tokens

White screen when exporting results or tokens 8 months 3 weeks ago #101406

  • dspaan
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I have this problem with a survey which has been running for a few months now. Suddenly after i addes some more dummy tokens last week i can't export survey results or tokens anymore. I get a white screen. Any help is greatly appreciated.
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White screen when exporting results or tokens 8 months 3 weeks ago #101408

  • holch
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Did you try to export only a part of the results or tokens?

Sounds to me like there might be a memory limit or something.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

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White screen when exporting results or tokens 8 months 3 weeks ago #101412

  • dspaan
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Yes it seems to be some kind of limit because when i choose to export completed tokens only i can export fine. Is there a log somewhere i can check?

edit: I changed the script memory limit in php.ini from 128MB to 256 and this fixed it :cheer:
Last Edit: 8 months 3 weeks ago by dspaan.
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