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TOPIC: Ipad bug won't submit form

Ipad bug won't submit form 10 months 5 days ago #100993

my survey works perfectly on both mac and pc laptops. Everything seems OK when I try it on an ipad yet when I click "submit" it refreshes to the survey iteself - not the requested page that is shown on a proper pc- and the data is not captured. i.e. the user input is lost. Is there something specific to the ipad that I need to modify on the submit button?

the code for the submit button is this. I'm using the default bluengrey template.


<div class="survey-navigator"><input type="hidden" name="move" value="movenext" id="movenext" /> <button class="submit" type="submit" accesskey="l" onclick="javascript:document.limesurvey.move.value = 'movesubmit';"
value="Enviar" name="move2" id="movesubmitbtn" >Enviar</button>
</div>

"Enviar" is Portuguese for "Send". The audience is Brazilian. I don't think this is the problem since eveything works 100% fine on proper computers -both windos and mac.

I've also got very simple mailto forms on the site and they function properly on the ipad.
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Ipad bug won't submit form 10 months 3 days ago #101045

  • tpartner
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Can you test with the default template?
Cheers,
Tony Partner

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Ipad bug won't submit form 10 months 3 days ago #101064

I copied the survey, changed to default template. It exhibited the same bevavior- form populates fields, calculations function but submit button refreshes the form page instead of posting to the db. The admin stats show 2 incomplete responses, 1 minute apart. even though I only tried it once.
the link if it's helpful
faturhelp.com.br/intake/index.php?r=surv...id/682391/lang/pt-BR

thanks
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Ipad bug won't submit form 10 months 3 days ago #101069

  • c_schmitz
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To me it sounds like something limits the number of variables that can be sent on a single page.
Mabye some software you have installed on the iPad or the provider you are using?
Is it a G3 connection or WLAN?
Can you try switching the survey to question-by-question mode?
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Last Edit: 10 months 3 days ago by c_schmitz.
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Ipad bug won't submit form 10 months 3 days ago #101071

will do. the stats show 2 submissions that posted and one more that did not. Were these all you? the first one didn't post, the second 2 did. Did you get the chance to try it on an ipad? will post back in a few once I've reworked one to question by question mode. I'm connecting to the same LAN the laptops (which work fine) use
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Ipad bug won't submit form 10 months 3 days ago #101072

modified surver, still using default template. Removed most questions.
faturhelp.com.br/formtest.html.
same behavior
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Ipad bug won't submit form 10 months 2 days ago #101077

  • Mazi
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I have tested with our iPad v1 and I can fill out the survey - no error messages - and then get redirected to faturhelp.com.br

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Ipad bug won't submit form 10 months 1 day ago #101081

  • tpartner
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I have no problem with iPad 2, iOS 7.0
Cheers,
Tony Partner

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Ipad bug won't submit form 10 months 1 day ago #101082

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And, also no problem with iPad Mini, iOS 7.0
Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

LimeSurvey is open-source and run entirely by volunteers so please consider donating to support the project.
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Ipad bug won't submit form 10 months 1 day ago #101099

Thanks to everyone for their help. Whatever is causing the problem seems to be on my ipad - not the survey. Good to know
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