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TOPIC: Answers not recorded when returning to a survey that has been started

Answers not recorded when returning to a survey that has been started 1 year 4 months ago #96801

I have found that answers are not recorded when performing the following steps.

User receives link to survey
User clicks on link, survey opens in browser
[response is recorded in Lime survey as not completed]
User opens another browser tab, closes tab with survey
User clicks on link in email again, survey opens in browser
User completes survey
[response is now recorded as complete, but no answers are recorded]

Illustration: screencast.com/t/iWmsxJ4oa

Is this a known bug or am I doing something incorrectly?
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Answers not recorded when returning to a survey that has been started 1 year 4 months ago #96814

  • DenisChenu
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alexmessinger wrote:
Is this a known bug or am I doing something incorrectly?
Gloups, seem it's a bug (I think).

Did you try with last version ?

Did it happen with grop by group survey (or q by q) ?

Think put a bug report is a good solution.

Denis
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Answers not recorded when returning to a survey that has been started 1 year 3 months ago #97883

It seems like whenever the page is refreshed, answers subsequently entered are not recorded.
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Answers not recorded when returning to a survey that has been started 1 year 3 months ago #97888

  • DenisChenu
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Please: give us your version and the build number.

The PHP version and the database type and version can be interseting too.

Denis
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Answers not recorded when returning to a survey that has been started 1 year 1 month ago #99685

Hi Denis: Lime survey 1.92+. We're using MySQL server version 5.5.33
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Answers not recorded when returning to a survey that has been started 1 year 1 month ago #99693

I did some more testing, and the answers are erased only when there is more than one question group. I tested with 1 or 2 questions contained in the same group, and answers were recorded.
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Answers not recorded when returning to a survey that has been started 1 year 1 month ago #99694

How do I find the Lime Survey Build number in order to submit a bug?
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