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TOPIC: System crashed after update to the last build

System crashed after update to the last build 1 year 5 months ago #88161

  • sukhon
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Hi,

After updating the system to the last build it crashed.

I get this message

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, This email address is being protected from spambots. You need JavaScript enabled to view it. and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Last Edit: 1 year 5 months ago by sukhon.
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Re: System crashed after update to the last build 1 year 5 months ago #88169

  • c_schmitz
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Set debug to 2 in /application/config/config.php and see if you get a more detailed error
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Re: System crashed after update to the last build 1 year 5 months ago #88170

  • sukhon
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debug.png

I changed it to 'debug'=>2
and nothing happened, still getting the same error
Last Edit: 1 year 5 months ago by sukhon.
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Re: System crashed after update to the last build 1 year 5 months ago #88173

  • c_schmitz
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Sorry, works like a charm here. I have no explanation currently.
Check your web server error logs.
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Re: System crashed after update to the last build 1 year 5 months ago #88174

  • sukhon
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I installed it yesterday so thank god there is no data yet, i just deleted everything and will reinstall it again
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Re: System crashed after update to the last build 1 year 5 months ago #88177

  • anketus
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I have the same problem.
I Have two scales and have many survey replays on my database. I have done the last update today and the system crashed. I have the error massge below. What can I do?

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, This email address is being protected from spambots. You need JavaScript enabled to view it. and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/1.3.33 Server at ............com Port 80
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Re: System crashed after update to the last build 1 year 5 months ago #88179

  • c_schmitz
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Can you try edit .htaccess in the limesurvey folder and remove the line

AcceptPathInfo on

?
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Re: System crashed after update to the last build 1 year 5 months ago #88183

  • anketus
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Thank you. It has worked. There is no problem now.
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New install crashes at last 'optional settings' step 1 year 5 months ago #88185

  • Hope
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The latest LimeSurvey installer (13NOV2012) does not proceed after the last step: optional settings.
The installer from last week (6NOV2012) works fine.
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Re: New install crashes at last 'optional settings' step 1 year 5 months ago #88186

  • c_schmitz
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Please see the solution above.
We also just release a new version with the fix included.
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