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TOPIC: System crashed after update to the last build

Re: System crashed after update to the last build 2 years 1 week ago #88192

  • jackjack
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I've tried the new build but still the same error.

Changing the .htaccess file also didn't work for me in build 113.
I've installed build 121104 last week without no problem
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Re: System crashed after update to the last build 2 years 1 week ago #88197

  • sukhon
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Hi again,

I removed the subdomain, Database and all folders and created a new one from scratch, and uploaded all files to folder and created a new database with a new user

went through installation and at the stage of http:/domain.com//index.php/installer/optionali get white screen, i refreshed the page more than one time and the installation freezes on that page

which comes after writing the global config information


installation.png
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Re: System crashed after update to the last build 2 years 1 week ago #88198

  • jackjack
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try IE and it will Display a 500 Internal Server Error
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Re: System crashed after update to the last build 2 years 1 week ago #88199

  • mdekker
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We did a quickfix for the .htaccess issue. Unfortunately something else broke the installer. We plan to do a new release to fix both issues. You can manually fix them:

1. htaccess remove the line with AcceptPathInfo on
2. edit application/config.php: after the line 'debug'=>0 there should be a comma so it reads 'debug'=>0,
---
Menno Dekker
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Re: System crashed after update to the last build 2 years 1 week ago #88200

  • sukhon
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IE9: true on IE it gives blank page and a title on the tab HTTP 500 internal server error,

Firefox only blank page

chrome:

Server error
The website encountered an error while retrieving syria.safehouse.me/index.php/installer/optional. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

Opera:
installation_2012-11-13-2.png
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Last Edit: 2 years 1 week ago by sukhon.
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Re: System crashed after update to the last build 2 years 1 week ago #88201

  • jackjack
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mdekker, thank you very much, adding the comma in the config.php in /application/config/config.php, the error 500 is gone and limesurvey is running

thank you!


edit:
it seems like there is still an error, by adding the comma the error 500 is gone but the admin login is not working. the standard password 'password' as well as the password entered during installation does not work.
Last Edit: 2 years 1 week ago by jackjack.
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Re: System crashed after update to the last build 2 years 1 week ago #88206

  • c_schmitz
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Download the latest version (we just did another release) and do a fresh install on a empty database. This time it will work.
Support us, too. Donate to the LimeSurvey project and help keep us going!
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Re: System crashed after update to the last build 2 years 1 week ago #88211

  • jackjack
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hey guys,

i can confirm that the build 115installation is running fine and working properly!

thank you very much, appreciate your quick fix!
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Re: System crashed after update to the last build 2 years 1 week ago #88214

  • sukhon
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Now, it works like a charm thank you all for the collaboration and quick response
Last Edit: 2 years 1 week ago by sukhon.
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