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TOPIC: Session Timeout

Session Timeout 2 years 3 months ago #81816

  • rohith_bb
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Hi,

I,m having intermitent issue with my survey. Please find the issue details below:

As soon as the clients click submit button on the last page its throwing the session timeout error. By reading some blogs I have increased max_input_vars to 3000. But still i'm facing the issue intermittendly.

PHP Version:5.2.4-2ubuntu5.24
OS: Ubuntu 8.04 LTS
Memory: 8GB

Please help...
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Re: Session Timeout 2 years 3 months ago #81825

  • Mazi
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Please upload a phpinfo file so we can take a look at your server configuration. Just put the following code into a file named phpinfo.php and upload it to your webserver:
< ?php phpinfo(); ? >
(Delete the spaces next to </> when copying the code.)
After uploading please post the link to the file.

It might be related to the "suhosin" security module.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Session Timeout 2 years 3 months ago #81830

  • rohith_bb
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Hi Please find the attached file. I am unable to provide you the link because its an internal application. and we dont have a public ip for this.

C__Documents and Settings_rohith_Desktop_phpinfo.htm.pdf
Last Edit: 2 years 3 months ago by rohith_bb.
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Re: Session Timeout 2 years 3 months ago #81833

  • rohith_bb
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Hi YOu can download the file from the below link.

www.keepandshare.com/doc/view.php?id=4133890&da=y
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Re: Session Timeout 2 years 3 months ago #82006

  • Mazi
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The server uses the "suhosin" security module which isn known to cause several problems e.g. for larger surveys or when exporting data.

There are some suhosin tips at docs.limesurvey.org/Installation+FAQ&str...on_has_expired_quot_ and the forum search should provide some additional hints as well.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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