Welcome, Guest
Username: Password: Remember me

TOPIC: seting email on global setting

seting email on global setting 2 years 5 months ago #79833

  • komang
  • komang's Avatar
  • OFFLINE
  • Fresh Lemon
  • Posts: 1
  • Karma: 0
I already removing limesurvey for twice on my web. and now i install it again.

the problem is: when I seting email on "global setting" and save it.

the firefox said "OOPS: Firefox can't load this page for some reason."

on the email setting:
Default site admin email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Administrator name: Komang Sudiartha
Email method: SMTP
SMTP host: mail.ubudproperty.com:26
SMTP username: This email address is being protected from spambots. You need JavaScript enabled to view it.
SMTP password: i fill with my email password
SMTP SSL/TLS:TSL
SMTP debug mode: Always

and on Bunce mail, I set:
Default site bounce email:it@ubudproperty.com
Server type: POP
Server name & port: mail.ubudproperty.com:110
username and password same with the SMTP.

after I save it, the error page from firefox shown: "OOPS: Firefox can't load this page for some reason." that happen twice. What setting that a make it wrong.

and know I installed it again...

Thanks
The administrator has disabled public write access.

Re: seting email on global setting 2 years 5 months ago #80124

  • Mazi
  • Mazi's Avatar
  • NOW ONLINE
  • LimeSurvey Team
  • Posts: 5331
  • Thank you received: 296
  • Karma: 249
0. There is a typo at the default admin email: This email address is being protected from spambots. You need JavaScript enabled to view it.

1. Are there any errors listed at the server's error log?

2. Please switch on debug mode by adding the following line to your config.php file:
$debug = '1';

Are there any additional errors reported on top of the page?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
The administrator has disabled public write access.
Moderators: ITEd
Time to create page: 0.132 seconds
Donation Image