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TOPIC: Bounce Processing - missing survey and token header info in bounce email

Re: Bounce Processing - missing survey and token header info in bounce email 2 years 2 months ago #80070

  • swendell
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Q: Should there be an attachment to each bounce mail containing the token/survey ID that LS checks?

A: Yep, attachment or included.

I have neither; what should I do to make this work?
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Re: Bounce Processing - missing survey and token header info in bounce email 2 years 2 months ago #80134

  • DenisChenu
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swendell wrote:
I have neither; what should I do to make this work?
I don't understand why it don't work.

Did you put the "not read" flag in the mail.
Because LS look only at "non-read" message ( it's for memory consomption).

Denis
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Re: Bounce Processing - missing survey and token header info in bounce email 2 years 2 months ago #80136

  • swendell
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It does process the NEW (not read) message BUT takes no action.
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Re: Bounce Processing - missing survey and token header info in bounce email 2 years 2 months ago #80150

  • DenisChenu
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Hello,

I saw just somemore investigation to do. Don't know difference bettween your installation and mine :).

In admin/token.php:
Change
[code type=php-brief]if(@$mbox=imap_open('{'.$hostname.$flags.'}INBOX',$username,$pass))[/code]

by
[code type=php-brief]if($mbox=imap_open('{'.$hostname.$flags.'}INBOX',$username,$pass))[/code]

Maybe something with date time too ?

Put some "echo" after date test:
$datelastbounce= $datelcu;
$lastbounce = $thissurvey['bouncetime'];
echo "datelastbounce: $datelastbounce -- lastbounce: $lastbounce</br>";

( SMTP server / Imap server/ web server are on the same computer ?)

Denis
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Re: Bounce Processing - missing survey and token header info in bounce email 2 years 2 months ago #80192

  • swendell
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Q: "SMTP server / Imap server/ web server are on the same computer ?)"
A: Yes
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