Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1
  • 2

TOPIC: Installation does not work.

Installation does not work. 2 years 7 months ago #78285

  • Hufi
  • Hufi's Avatar
  • OFFLINE
  • Fresh Lemon
  • Posts: 8
  • Karma: 0
Hey... i am currently trying to install this CMS on a Debian 6 server.
I got a Database with a working user for it. If the apache server + php works and it does.

But when i try to "install" i just get a white screen. Is a white screen normal?
The administrator has disabled public write access.

Re: Installation does not work. 2 years 7 months ago #78286

  • holch
  • holch's Avatar
  • OFFLINE
  • LimeSurvey Team
  • Posts: 2950
  • Thank you received: 377
  • Karma: 124
No, a white screen is definitely not normal.

So did you follow all the steps here?
docs.limesurvey.org/Installation&structu...tions+for+LimeSurvey
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
The administrator has disabled public write access.

Aw: Installation does not work. 2 years 7 months ago #78287

  • Hufi
  • Hufi's Avatar
  • OFFLINE
  • Fresh Lemon
  • Posts: 8
  • Karma: 0
I belive so. I just double checked the connection data for my Database but it seems i configured them right... with changeing right on the files i am not so sure but it should not matter since www-data is the owner of them.

Is there any step where most people make a misstake? Shouldnt be a kind of error screen if i configured wrong instead of a blank white?

I dont know what to tell you... just ask if you need more information please!
The administrator has disabled public write access.

Re: Aw: Installation does not work. 2 years 7 months ago #78288

  • holch
  • holch's Avatar
  • OFFLINE
  • LimeSurvey Team
  • Posts: 2950
  • Thank you received: 377
  • Karma: 124
Well, were in the installation process appears the blank page?
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
The administrator has disabled public write access.

Aw: Installation does not work. 2 years 7 months ago #78289

  • Hufi
  • Hufi's Avatar
  • OFFLINE
  • Fresh Lemon
  • Posts: 8
  • Karma: 0
right on the beginning... i moved the entire directory thing to /var/www mace chown and chgrp recursive, made sure apache is working with php (index.php that is calling phpinfo() worked)
i changed database username, database password, database name, and "localhost" should be right as url... its on the same machine. I also tried to log in with the database user => works

than i call "http://127.0.0.1/limesurvey/admin/install/" in my firefox and get a blank white page =/

did i miss anything? is that white screen normal?
Last Edit: 2 years 7 months ago by Hufi.
The administrator has disabled public write access.

Re: Aw: Installation does not work. 2 years 7 months ago #78290

  • holch
  • holch's Avatar
  • OFFLINE
  • LimeSurvey Team
  • Posts: 2950
  • Thank you received: 377
  • Karma: 124
No,as I said, this is not normal. You should be presented with a installation screen. Did you fill in the config file?

What happens when you go to 127.0.0.1/limesurvey/admin/?
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
The administrator has disabled public write access.

Re: Installation does not work. 2 years 7 months ago #78291

  • Hufi
  • Hufi's Avatar
  • OFFLINE
  • Fresh Lemon
  • Posts: 8
  • Karma: 0
Yes i have.

Exactly nothing happens... i get a white page back and thats it...
The administrator has disabled public write access.

Re: Installation does not work. 2 years 7 months ago #78292

  • holch
  • holch's Avatar
  • OFFLINE
  • LimeSurvey Team
  • Posts: 2950
  • Thank you received: 377
  • Karma: 124
Sounds strange. I never have encountered anything similar. But as others are able to install just fine (otherwise we probably would have loads of complaints about this here in the forum), there must be some problem with your server.

Might sound strange, but sometimes the small things go wrong:
- Sure that you are trying the right folder?
- Sure that PHP is running fine?
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
The administrator has disabled public write access.

Re: Installation does not work. 2 years 7 months ago #78296

  • Hufi
  • Hufi's Avatar
  • OFFLINE
  • Fresh Lemon
  • Posts: 8
  • Karma: 0
tried it on an other pc with the same result. I bet I am just missing something/did not do something...
The administrator has disabled public write access.

Re: Installation does not work. 2 years 7 months ago #78297

  • holch
  • holch's Avatar
  • OFFLINE
  • LimeSurvey Team
  • Posts: 2950
  • Thank you received: 377
  • Karma: 124
Maybe you did not download/upload the whole package?

Try to download LS again and then do a completely new install.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
The administrator has disabled public write access.
  • Page:
  • 1
  • 2
Moderators: ITEd
Time to create page: 0.136 seconds
Donation Image