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TOPIC: Problems after Update to Version 1.91+ Build 11379

Problems after Update to Version 1.91+ Build 11379 2 years 10 months ago #69929

  • pheckmann
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Hello,

this morning I updated by using the comfort update to Build 11379. After this, I tried to create a new survey but I cannot add Answers to the questions!!! No reaction if I click at "+".
Before the update, everything was fine.
Thanks for the help!
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Aw: Problems after Update to Version 1.91+ Build 11379 2 years 10 months ago #69930

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PHP Version 5.2.14

System Linux userpages 2.6.32.46-0.3-xen #1 SMP 2011-09-29 17:49:31 +0200 x86_64
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Re: Aw: Problems after Update to Version 1.91+ Build 11379 2 years 10 months ago #69933

  • DenisChenu
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Hello,

There are some modification on js file.

Please clean the cache of your browser :)
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Re: Aw: Problems after Update to Version 1.91+ Build 11379 2 years 10 months ago #69938

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Hello,

thanks for your fast reply. We tried it many times, my colleque and I but it does'nt work after cleaning the cache of the browser.:(
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Re: Aw: Problems after Update to Version 1.91+ Build 11379 2 years 10 months ago #69940

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When I pull the mouse over the buttons, tooltips appear. I pull over the pencil to edit an answer, I can see left side down "javacscript:start_popup..... and the tooltip.
But if I pull it over "+" to add an answer or "-" to delete an answer, no tooltip appears and nothing appears left side down of the browser.
Last Edit: 2 years 10 months ago by pheckmann. Reason: correcting mistakes
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Re: Aw: Problems after Update to Version 1.91+ Build 11379 2 years 10 months ago #69942

  • DenisChenu
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Hello,

Can you give us the link to http://yourlimesurveyurl/admin/scripts/admin_core.js

The we can see if there aren't problem in this file.

Did you have javascript error in your browser javascript console ?

Denis
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Re: Aw: Problems after Update to Version 1.91+ Build 11379 2 years 10 months ago #69943

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Hello,

Thanks for the link, when i want to see the javascript file : it offer to Download it, there is a problem in the server configuration i think.

:dry: I'm not sure , but when i want to see javascript file : demo.limesurvey.org/admin/scripts/admin_core.js for example : i can see it on the browser. With your link : i have to download it.

Something with the mime.type i think :huh: .

Denis
Last Edit: 2 years 10 months ago by DenisChenu.
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Re: Aw: Problems after Update to Version 1.91+ Build 11379 2 years 10 months ago #69991

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Hi,
we talked to the administrator of the server, he didn't change anything. He mentioned, that a problem with Javascript ist not a server problem and that we have to check the browsers configuration.
After this, we tried to do it with Mozilla Firefox 8.0 and Explorer 9 but the two buttons to add answers don't work.
:-(
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Re: Aw: Problems after Update to Version 1.91+ Build 11379 2 years 10 months ago #70004

  • Mazi
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Try a manual update and upload the files in binary mode of the browser. Maybe some files were broken during update.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Aw: Problems after Update to Version 1.91+ Build 11379 2 years 10 months ago #70142

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Hello,

I deleted the installation (not the DB) and installed the latest version of limesurvey complete new. After this, I copied the (safed) config file and now its working!

:-) Thanks to all for the help
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