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TOPIC: Cannot start Comfortupdate

Re: Cannot start Comfortupdate 2 years 7 months ago #70270

  • Mazi
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JEfromCanada wrote:
Thank you! Apparently, my hosting provider has added an "Outgoing Connection Manager" security feature, and this was the reason for the inability to update.

After being advised how to allow the connection through, I have verified that the ComfortUpdate option is now available again.
You're welcome!

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Best regards/Beste Grüße,
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Aw: Cannot start Comfortupdate 2 years 5 months ago #73345

  • Steve
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Hello,

I added a short part in the requirements section of the LimeSurvey documentation:
docs.limesurvey.org/Using+ComfortUpdate#Requirements

I think it might help to mention that your server must have access to update.limesurvey.org or (otherwise) the Comfortupate won't work.
Mit freundlichen Grüßen/Best regards,

Stefan Gohlke
LimeSurvey Team
Last Edit: 2 years 5 months ago by Steve.
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The following user(s) said Thank You: DenisChenu

Re: Aw: Cannot start Comfortupdate 2 years 5 months ago #73356

  • Mazi
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Thanks for updating the manual, I wish more users would do that.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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