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TOPIC: Comfort update fails step 3

Comfort update fails step 3 3 years 1 week ago #69466

  • ricardo
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Hi guys,

trying to update my current version of Limesurvey (Version 1.91+ Build 11232), but it fails at step 3...this is the message I got..any help is much appreciated.

ricardo


ComfortUpdate step 3
Creating DB & file backup
Creating file backup...
File backup created: /srv/www/sites/nciia.org/public_html/surveys/l19/tmp/files-20111118214747-b2666a1c31ba39188d6bce64489e3f07.zip

Creating database backup...
Table 'nciia_nciia.lime_tokens_63163' doesn't exist:SHOW COLUMNS FROM nciia_NCIIA.lime_tokens_63163
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Re: Comfort update fails step 3 3 years 6 days ago #69503

  • Mazi
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What did you set as $databasename and $dbprefix in config.php?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Comfort update fails step 3 3 years 5 days ago #69529

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I set $databasename and $dbprefix in config.php a long time ago when I installed LS in the server. I hadn't had any problems updating it (using comfort update) until now. I haven't made any changes to the database...this leads me to believe that the error is not because of the way I set the database, but something else related to the update.
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Re: Comfort update fails step 3 3 years 5 days ago #69552

  • Mazi
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I'm asking because this part of the error message looks strange: "'nciia_nciia.lime_tokens_".
So it would help to post the settings I mentioned earlier to compare with the error message.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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