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TOPIC: Error Message: Could not instantiate mail function.

Re: Error Message: Could not instantiate mail function. 2 years 10 months ago #69179

  • amritdeep
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I am already using the version 1.91 + Build 11026
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Re: Error Message: Could not instantiate mail function. 2 years 10 months ago #69199

  • Mazi
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amritdeep wrote:
I am already using the version 1.91 + Build 11026
The latest version uses build 11434:
sourceforge.net/projects/limesurvey/file...rvey_stable/1.91%2B/

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Error Message: Could not instantiate mail function. 2 years 10 months ago #69580

  • xamarshahx
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I upgraded to the newest version and now I get the same error. I have another instance of the LimeSurvey installed on the same server and it works fine. I use the default PHP Mailer and double checked all of my settings.
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Re: Error Message: Could not instantiate mail function. 2 years 10 months ago #69609

  • Mazi
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If it is the same server, you use the same settings and everything else is similar too, then I can't say what might be wrong.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Error Message: Could not instantiate mail function. 2 years 10 months ago #69643

  • xamarshahx
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Yeah, I just downgraded back to 1.90+ and it works (same as the other instance). Not sure what is going on.
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Re: Error Message: Could not instantiate mail function. 2 years 10 months ago #69653

  • Mazi
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This could only be a spelling issue I guess...

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Error Message: Could not instantiate mail function. 2 years 10 months ago #69875

  • Csaba
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Hello,

I have almost the same problem. I set SMTP mailing, but I had the following error.

There were no eligible emails to send. This will be because none satisfied the criteria of:


having a valid email address
not having been sent an invitation already
having already completed the survey
having a token

How can I solve the problem?

Csaba
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Re: Error Message: Could not instantiate mail function. 2 years 10 months ago #69883

  • DenisChenu
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Did you create the token ?
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Re: Error Message: Could not instantiate mail function. 2 years 10 months ago #69886

  • Csaba
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Hi,

Yes.

1. My email settings:
Default site admin email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Administrator name: Csaba Veszelszki

Email method: SMTP
SMTP host: smtp.gmail.com:465
SMTP username: This email address is being protected from spambots. You need JavaScript enabled to view it.
SMTP password: *********
SMTP SSL/TLS: TLS
SMTP debug mode: Always

Email batch size: 50

2. I try to send the email from a survey to defined tokens.

3. I run the Limesurvey on webserver.

4. I switched on the debug. I have no other error. Just that I already mentioned:

Sending invitations...
(Sending to Token IDs: 1)
Warning
There were no eligible emails to send. This will be because none satisfied the criteria of:


having a valid email address
not having been sent an invitation already
having already completed the survey
having a token

I hope it helps to you.

Best regards.

Csaba
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Re: Error Message: Could not instantiate mail function. 2 years 10 months ago #69950

  • Csaba
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Hi,

Do you have any idea what can be wrong in my email settings?

Best regards.

Csaba
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