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install.php ...blank page 2 years 5 months ago #68008

  • powlean
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Hi,
when trying install limesurvey load black page.

-OS Fedora 15 (2.6.40.6-0.fc15.i686)
-Apache 2.2
-Php 5.3.8 with mysql mbstring module loaded (phpinfo() work correct)
-upload_tmp_dir and session.save_path configured into php.ini
permission on /temp correct (777)

what is the problem ?

Thank you in advance
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Re: install.php ...blank page 2 years 5 months ago #68011

  • DenisChenu
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Hello,

Did you have access to the server log.

See the apache error log for some syntax error in config.php.
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Re: install.php ...blank page 2 years 5 months ago #68013

  • powlean
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when load install.php page apache log this :

[Thu Oct 27 10:24:18 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Thu Oct 27 10:24:18 2011] [notice] SSL FIPS mode disabled
[Thu Oct 27 10:24:18 2011] [warn] module php5_module is already loaded, skipping
[Thu Oct 27 10:24:18 2011] [notice] Digest: generating secret for digest authentication ...
[Thu Oct 27 10:24:18 2011] [notice] Digest: done
[Thu Oct 27 10:24:19 2011] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Thu Oct 27 10:24:19 2011] [notice] mod_python: using mutex_directory /tmp
[Thu Oct 27 10:24:19 2011] [notice] SSL FIPS mode disabled
[Thu Oct 27 10:24:19 2011] [notice] Apache/2.2.21 (Unix) DAV/2 PHP/5.3.8 mod_python/3.3.1 Python/2.7.1 mod_ssl/2.2.21 OpenSSL/1.0.0e-fips mod_perl/2.0.4 Perl/v5.12.4 configured -- resuming normal operations
[Thu Oct 27 10:24:22 2011] [error] [client ::1] File does not exist: /var/www/html/favicon.ico
[Thu Oct 27 10:24:22 2011] [error] [client ::1] File does not exist: /var/www/html/favicon.ico
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Re: install.php ...blank page 2 years 5 months ago #68018

  • DenisChenu
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It seems you don't have php error log.

Can you post your config.php ( without the password ) ?
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Re: install.php ...blank page 2 years 5 months ago #68022

  • Mazi
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If this error "[Thu Oct 27 10:24:22 2011] [error] [client ::1] File does not exist: /var/www/html/favicon.ico" is caused when trying to call Limesurvey then I guess there is a wrong path setting.
What URL do you call to run the installer?
What did you set as $rooturl in config.php?
Is there any htaccess file which might cause redirects?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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