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TOPIC: Incorrect Username and/or password

Incorrect Username and/or password 3 years 5 days ago #67965

  • sbelot
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Hello !

I just finished the installation of LimeSurvey on a Brand new Windows 2008 R2 SP2 Server with PHP 5.3 and Postgres.

When I try to Log on : with the user and Password set up in the config.php

$defaultuser = 'lime'; // This is the username when LimeSurvey is installed and the administration user is created on installation
$defaultpass = 'lime';

When I use the url : http://MyServer/limesurvey/admin/admin.php

I got an error message saying that I Type an Incorrect Login / Password.
After 3 Attempts... I need to wait 10 Minutes....

Where could I look ? I tried everything I could. but no clue.
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Re: Incorrect Username and/or password 3 years 5 days ago #67988

  • tpartner
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In config.php, look for $defaultuser and $defaultpass.
Cheers,
Tony Partner

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Re: Incorrect Username and/or password 3 years 5 days ago #67994

  • Mazi
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The locking definitely results from a wrong password.

Have a look at docs.limesurvey.org/General+FAQ&structur...._How_do_I_reset_it_

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Incorrect Username and/or password 3 years 4 days ago #68006

  • sp00ky
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Maybe that's because you have changed default user and password after lime installer created default user with default password (login:admin/password:password)?
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Re: Incorrect Username and/or password 3 years 4 days ago #68024

  • Mazi
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sp00ky wrote:
Maybe that's because you have changed default user and password after lime installer created default user with default password (login:admin/password:password)?
Yep, that might be the cause. Often people try changing the password at the config.php file but that has no effect, the password there is only used for the first setup.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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