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TOPIC: Field input boxes are sporadically missing in design mode. Bug in 1.91 (11026)?

Re: Field input boxes are sporadically missing in design mode. Bug in 1.91 (11026)? 2 years 6 months ago #67124

  • Nebulous
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Mazi and Holch:

It has taken me until now to have an opportunity to reinstall Limesurvey 1.91. For the immediate needs I had at the time, I went ahead and used Survey Monkey because it was a small need and branding it myself wasn't particularly important for that need.

But I do want to get this working for the future (my survey needs are only occasional).

So, I proceeded to reinstall. I backed up everything in my limesurvey director, deleted all files except config.php, deleted all directories except templates and upload, and uncompressed everything to the limesurvey directory.

I then tried again. The problem still exists. Nothing has changed.

If you have other suggestions, I'd greatly appreciate the help.

~N
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Re: Field input boxes are sporadically missing in design mode. Bug in 1.91 (11026)? 2 years 6 months ago #67148

  • Mazi
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Do the missing boxes only show up sporadically?

Please upload a phpinfo file so we can take a look at your server configuration. Just put the following code into a file named phpinfo.php and upload it to your webserver:
< ?php phpinfo(); ? >
(Delete the spaces next to </> when copying the code.)
After uploading please post the link to the file.

Have a look at www.limeservice.com as an alternative if we can't solve this problem.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Field input boxes are sporadically missing in design mode. Bug in 1.91 (11026)? 2 years 6 months ago #67174

  • Nebulous
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Yes, the problem is sporadic.

Attached are the results of phpinfo, saved as an HTML file.

As a reminder, everything worked fine until I upgraded to 1.91.

Thanks!

~N

EDIT: I see I can't upload an .HTM, so I attached it as phpinfo.txt
Attachments:
Last Edit: 2 years 6 months ago by Nebulous.
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Re: Field input boxes are sporadically missing in design mode. Bug in 1.91 (11026)? 2 years 6 months ago #67180

  • Mazi
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I'm sorry, but this txt file is really unreadable. Can you print the HTML page as PDF file?

Can you set up an older 1.90 version for testing so we can check if this is a 1.91 specific issue?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Field input boxes are sporadically missing in design mode. Bug in 1.91 (11026)? 2 years 6 months ago #67183

  • Nebulous
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I should have thought about using PDF.

Here you go...

As for setting up an older version for testing, I could do that. It's a slow process for me and I'll need to carve out some time for it. It will take me a few days, though. I own and run a small business. I'm the only person in the business and wear all the hats. I'll have to put on my server admin hat in a few days for anything that would consume much time..

I am interested, though, if the phpinfo shows you anything.
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Re: Field input boxes are sporadically missing in design mode. Bug in 1.91 (11026)? 2 years 6 months ago #67186

  • Mazi
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The config looks good to me, but I'm no server expert.

Maybe docs.limesurvey.org/Installation+FAQ&str...tions+for+LimeSurvey gives some further hints?

I'm sorry, but I can't help much. You can try to contact user c_schmitz at our IRC (www.limesurvey.org/en/community-services/live-chat). He is the server expert and also runs our hosting at www.LimeService.com

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
Last Edit: 2 years 6 months ago by Mazi.
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