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TOPIC: Problem with Admin Notification Emails in Version 1.91+ Build 10859

Problem with Admin Notification Emails in Version 1.91+ Build 10859 2 years 11 months ago #66664

  • dweisser
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Dear wonderful LimeSurvey users and administrators.

I have entered my email address to send and recive basic and detailed notifcation emails when responses are submitted.
In fact, I receive both emails. And the data ghave made their way into the database.

The problem is that on the Thank You Page after the respondent pushes "Submit", The RESPONDENT sees the following codes generated from the server:

SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "221 p3nlsmtp06.shr.prod.phx3.secureserver.net Goodbye. "
SMTP -> get_lines(): $data is "221 p3nlsmtp06.shr.prod.phx3.secureserver.net Goodbye. "
SMTP -> FROM SERVER:221 p3nlsmtp06.shr.prod.phx3.secureserver.net Goodbye.

When I remove the email address and thereby recieve no notifications, the problem is resolved.

The survey is hosted on a Linux server at GoDaddy.

Has anyone else seen this issue? Any thoughts on how to fix it?

Thank you for your time and attention,
David
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Re: Problem with Admin Notification Emails in Version 1.91+ Build 10859 2 years 11 months ago #66708

  • Mazi
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Have a look at global settings -> email -> "SMTP debug mode:" and set it to "off".

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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The following user(s) said Thank You: dweisser

Re: Problem with Admin Notification Emails in Version 1.91+ Build 10859 2 years 11 months ago #66720

  • dweisser
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That did it. Thank you tremendously!
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Re: Problem with Admin Notification Emails in Version 1.91+ Build 10859 2 years 11 months ago #66730

  • Mazi
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You're welcome!

If our hints have been helpful and you enjoy limesurvey please consider a donation to the team .
We do all this in our free time and you don't have to pay a penny for this software.

Without your help we can't keep this project alive.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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