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TOPIC: Problem with Token file upload

Re: Aw: Re: Problem with Token file upload 2 years 11 months ago #65232

  • Mocean
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Thanks for this, this has fixed the template issue, but we still have problems with uploading tokens and/or exported surveys.

Same error as previous
Error
An error occurred uploading your file. This may be caused by incorrect permissions in your serveraddress/html/Survey/tmp folder.
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Re: Aw: Re: Problem with Token file upload 2 years 11 months ago #65238

  • jelo
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The upload error message can also be displayed when the actual settings of the import dialog are suppressing an import.
Take the error messages with a grain of salt. File permisson problem is most common, but not with a 100% guess rate.

Try Filter blank email addresses/Filter duplicate records on off.
Add a few dummy tokens and export the token file and try to reimport it.What is the result?

To tackle the issue of permissions you have to know what is the default settings of the software stack you're using (e.g. Apache+PHP) and how you transfer files (FTP-User).

To modify the PHP-Code isn't sustainable for most users since they have to modify the code with every update of LimeSurvey or just back away from updating Limesurvey at all.
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