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TOPIC: Disappearing characters?

Disappearing characters? 3 years 2 months ago #64443

  • steverubin
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Hi - this is a wierd one.

Version 1.91+ Build 10647

I enter a question (spelled correctly) and then it appears in the question selection drop-down with various characters missing. Thought it might have been a first-time entry error that got cached, but tested it thoroughly and it is not.

Seems to like eating "v"s.

Any help please?

Not critical but very annoying!

Thanks,

Steve
Last Edit: 3 years 2 months ago by steverubin.
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Re: Disappearing characters? 3 years 2 months ago #64457

  • atiut
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Weird comment for a weird question: are those real "v"s?

The proiblem you mention can happen in various apps with non-ascii characters. V should be fine though... unless there is something else.
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Re: Disappearing characters? 3 years 2 months ago #64478

  • luisr
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Hi,

Same problem here, on 1.91+ 10647, normal 'v' are not rendered on text labels, but if I edit the text, they are there. Happens only on lowercase v, not V, on any text edit box. v are not on rendered html on client.

Regards,
LUIS
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Re: Disappearing characters? 3 years 2 months ago #64479

  • steverubin
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Thanks Luis - I thought for a while I was going crazy!

Gentlemen this is nothing to do with character encoding schemes, it is a quirky bug.
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Re: Disappearing characters? 3 years 2 months ago #64482

  • DenisChenu
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Hello,

Can you export a lss survey file please.

And maybe:

Please open a ticket at the bugtracker and...
  1. Give as much information as possible
  2. Attach your survey. You can mark your ticket "private" so that only the developers will be able to take a look at it.
  3. Provide step-by-step instructions how to reproduce the problem.
  4. If possible/helpful please provide screenshots

Afterwards please post the link to the bugtracker so we can follow the progress.

Thanks!

PS: i trye to reproduce and can't reproduce ???
What is you language ?
Last Edit: 3 years 2 months ago by DenisChenu. Reason: PS
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Re: Disappearing characters? 3 years 2 months ago #64485

  • luisr
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Ticket registered as 5199.

I'm on spanish lang. Changed UI to english but same happens.

Regards,
LUIS
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Re: Disappearing characters? 3 years 2 months ago #64487

  • luisr
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sorry, bug ID 5389
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The following user(s) said Thank You: markbegbie

Re: Disappearing characters? 3 years 2 months ago #64488

  • markbegbie
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Same issue here. IT currently trying to roll back to previous release.
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Re: Disappearing characters? 3 years 2 months ago #64495

  • aruether
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Yes, we have the same problem as well using English. Version 1.91+ Build 10647.

Can anyone recommend an earlier release that does not have this problem? We are upgrading from 1.86 and the improvements for 1.91 are great!

- Andrew
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Re: Disappearing characters? 3 years 2 months ago #64499

Thank goodness someone else has stumbled on this and navigated their way though sign-up and confirmation (and subseqently found their way back to the forum) to post this.

Confirming we've been seeing this since installing earlier this week - even in the url for the survey completed url (when displayed in survey overview)

Version 1.91+ Build 10629

I looked for issue 5389 in the bug tracker but can't find it.

Screenshot attached shows the 'v' missing from /survey/ in the url hover tooltip in admin - although it is present in the link to the survey higher in the page. I can give further info if needed.

Dean Marshall
Last Edit: 3 years 2 months ago by DenisChenu. Reason: remove link
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