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TOPIC: ComfortUpdate fails at Step 3 with blank page when updating from 1.91(+)

ComfortUpdate fails at Step 3 with blank page when updating from 1.91(+) 3 years 2 months ago #62704

  • pillsbur
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Hi,

I am updating to the newest update, 10315, but the update process is failing at step 3. At step 3 all I get is blank page with "0" in the upper left.

Ideas?

Thanks!
Last Edit: 3 years 2 months ago by c_schmitz.
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Re: ComfortUpdate fails at Step 3 with blank page 3 years 2 months ago #62716

  • c_schmitz
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There is a bug with early 1.91+ versions that prevent the updater from working.
A solution can be found here:
bugs.limesurvey.org/view.php?id=5199


Just download the attached file and replace the original one.
Support us, too. Donate to the LimeSurvey project and help keep us going!
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Re: ComfortUpdate fails at Step 3 with blank page 3 years 2 months ago #62747

  • pillsbur
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Thanks! That got me past step 3.

However, it got to step 4 and then failed with:

Fatal error: Allowed memory size of 18874368 bytes exhausted (tried to allocate 8767659 bytes) in /hermes/bosweb/web107/b1074/ipw.american-music/public_html/surveys/admin/update/updater.php on line 553

Strange that 18MB of memory would be "exhausted" by only an 8MB request. There's no real load on our site now (it's pretty low-traffic and just basic html/php files). Still I'll have to see if I have the ability to increase the memory...
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