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TOPIC: Update problem - no email notifications (from 1.91 Build 10089)

Update problem - no email notifications (from 1.91 Build 10089) 2 years 10 months ago #61748

  • ngeorgiev
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Hello,

I updated my survey trough the Comfort Updater to the last version. It all seemed to work (all was green). At the end two things I noticed:

1) At the bottom of the website there was still written the old version "Version 1.91 Build 10089". This is okay, as far as it does not affect functionality.

2) I am not receiving any more email notifications when people send the survey data! All emails for this are/were setup up. Do you have any idea how to find out where may be the problem? If I cannot fix it, then I have to install separately the new version of the Limesurvey.

Thank you,
Nikolay
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Re: Update problem - no email notifications (from 1.91 Build 10089) 2 years 10 months ago #61753

  • Ben_V
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Hello,

I don't know exactly why but if you restore the default texts for the emails (there is a button) it will probably fix your email notification problem....Try it !

Ben
Benoît

goo.gl/Bw5iM => Recherche GG dans le forum français (remplacer "exemple" dans la barre de recherche)
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goo.gl/IxiGu => Búsqueda en el foro en español (Cambiar "ejemplo" en la barra de...
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Re: Update problem - no email notifications (from 1.91 Build 10089) 2 years 10 months ago #61754

  • ngeorgiev
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Hi Ben,

Thank you a lot!

Indeed my email templates were empty, so I pressed "use default" and it worked out!
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