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TOPIC: spam error when using SMTP... error code 220

spam error when using SMTP... error code 220 3 years 5 months ago #56364

  • Whit0071
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When trying to use the email inivation section I get this...

The email settings have been checked, checked and checked again... i dont know what else to try.

If someone could help as i wanted to test this software as it looks likely to help with one of my tasks...


Anyhow, the error message is below...

The admin of the survey is the same as the general settings...

Any assistance would be very usefull


___________________________________________________


SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "220 smtp.hosts.co.uk ESMTP Exim 4.69 Fri, 04 Feb 2011 17:12:32 +0000
"
SMTP -> get_lines(): $data is "220 smtp.hosts.co.uk ESMTP Exim 4.69 Fri, 04 Feb 2011 17:12:32 +0000
"
SMTP -> FROM SERVER:220 smtp.hosts.co.uk ESMTP Exim 4.69 Fri, 04 Feb 2011 17:12:32 +0000

SMTP -> get_lines(): $data was ""
SMTP -> get_lines(): $str is "550 Spamming not allowed
"
SMTP -> get_lines(): $data is "550 Spamming not allowed
"
SMTP -> FROM SERVER: 550 Spamming not allowed

SMTP -> ERROR: EHLO not accepted from server: 550 Spamming not allowed

SMTP -> FROM SERVER:
SMTP -> ERROR: HELO not accepted from server:
SMTP -> ERROR: AUTH not accepted from server:
SMTP -> NOTICE:
EOF caught while checking if connected
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Re: spam error when using SMTP... error code 220 3 years 5 months ago #56622

  • Mazi
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Your server doesn't seem to support SMTP and blocks such emails because of spam. Please contact your provider about it.

Are there any other tools that work fine with these SMTP settings?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Aw: spam error when using SMTP... error code 220 2 years 4 months ago #77527

  • Mazi
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Whit0071 wrote:
When trying to use the email inivation section I get this...

The email settings have been checked, checked and checked again... i dont know what else to try.
I have collected all "spam" related advice I could find at the forums and written a blog post at the limesurvey-consulting.com website, titled "How to prevent Limesurvey email invitations or reminders being treated as spam".

If I forgot anything, please add a note here.

Thanks!

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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