LimeSurvey forums :: Topic: Admin login goes to "fatal error" but database set up (1/1)

Welcome, Guest

TOPIC: Admin login goes to "fatal error" but database set up

Admin login goes to "fatal error" but database set up 2 years 3 months ago #55977

krsanna OFFLINE Fresh Lemon Posts: 6 Karma: 0	I installed 1.90 last night and the database sets up fine and admin page comes up, but everytime I try to login it goes to a blank page and fatal error. Help! I do not get the message about characters, like (). It just gives me the 404 fatal error. Thank you.
	The administrator has disabled public write access.

Re: Admin login goes to "fatal error" but database set up 2 years 3 months ago #55982

holch OFFLINE LimeSurvey Team Posts: 1974 Thank you received: 156 Karma: 80	What did you set as root_url in the config.php?
	Have a look at the manual! It is a really valuable source for information. Here some helpful links: Manual (EN) \| Question Types \| Question Attributes \| Workarounds If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going! The administrator has disabled public write access.

Re: Admin login goes to "fatal error" but database set up 2 years 3 months ago #55984

krsanna OFFLINE Fresh Lemon Posts: 6 Karma: 0	I used www.timestar.org.
	The administrator has disabled public write access.

Re: Admin login goes to "fatal error" but database set up 2 years 3 months ago #55989

holch
OFFLINE
LimeSurvey Team
Posts: 1974
Thank you received: 156
Karma: 80

Looks like there is something wrong with the root_url.

Leave it as it is (don't put the domain), limesurvey will find it's way.

So I have seen that you have installed Limesurvey under www.timestar.org/limesurvey

I can see there, that the images and CSS is missing. That shows me, that the path is not correct.

This is what you should put into your $roolurl, if your limesurvey files are located under www.timestar.org/limesurvey:

$rooturl = "http://{$_SERVER['HTTP_HOST']}/limesurvey";

Try it with the exact term above, leaving {$_SERVER} as it is. This should work.

Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!

The administrator has disabled public write access.

Re: Admin login goes to "fatal error" but database set up 2 years 3 months ago #56003

Mazi OFFLINE LimeSurvey Team Posts: 5116 Thank you received: 261 Karma: 240	Problem solved?
	Best regards/Beste Grüße, Dr. Marcel Minke (Limesurvey Head of Support) Need Help? We offer professional Limesurvey support Contact: marcel.minke(at)limesurvey.org'" The administrator has disabled public write access.

Re: Admin login goes to "fatal error" but database set up 2 years 3 months ago #56062

krsanna OFFLINE Fresh Lemon Posts: 6 Karma: 0	Yes, thank you. The root url that ended up working was: "timestar.org/public_html/limesurvey" I'm happily working away on the survey now. Thanks, again.
	The administrator has disabled public write access.

Re: Admin login goes to "fatal error" but database set up 2 years 3 months ago #56063

Mazi OFFLINE LimeSurvey Team Posts: 5116 Thank you received: 261 Karma: 240	That is a very strange rooturl, but as long as it works fine...
	Best regards/Beste Grüße, Dr. Marcel Minke (Limesurvey Head of Support) Need Help? We offer professional Limesurvey support Contact: marcel.minke(at)limesurvey.org'" The administrator has disabled public write access.

Re: Admin login goes to "fatal error" but database set up 2 years 3 months ago #56088

DenisChenu OFFLINE Moderator Lime Posts: 4423 Thank you received: 460 Karma: 167	Mazi wrote: That is a very strange rooturl, but as long as it works fine... Actually timestar.org/limesurvey/admin/admin.php seems OK
	Bug report \| LimeSurvey Version 2.05 beta 1 released! \| Please, read the documentation Denis Chenu Libriste convaincu: Official LimeSurvey Partner: Sondages Pro : Vos enquêtes sur internet Web development : Développement de Logiciels Libres pour Internet" The administrator has disabled public write access.

Forum

English support forums

Installation & update issues

Admin login goes to "fatal error" but database set up