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TOPIC: HTTP 403 Forbidden message on admin

HTTP 403 Forbidden message on admin 3 years 6 months ago #54862

  • gcsantiago
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Hi, im knew on LimeSurvey!

I've already working my server on linux, all do it properly but admin global settins saving...
when i trying to modify and save the global options only an error 403 occurs and dont save the modifications.

The system is not in demo mode. (or I miss something). Backup entire database run.

403 Forbidden: You don't have permission to access /limesurvey/admin/admin.php on this server

I hope anyone has the cure for this!
Thxs in advance and regards

Gustavo
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Re: HTTP 403 Forbidden message on admin 3 years 5 months ago #56107

  • scottygood
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Hi,

I have the same errors... any update from the team?
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Re: HTTP 403 Forbidden message on admin 3 years 5 months ago #56122

  • DenisChenu
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yvancognasse wrote:
Hi,

I have the same errors... any update from the team?
I don't have this problem type :)

What is your version, mine is Version 1.90+ Build 9642 .

And 403 is a server error, then you have to look at the server log i think.

Could you give some information on your server (phpinfo for example).
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Re: HTTP 403 Forbidden message on admin 3 years 5 months ago #56133

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We're using version 1.90+ Build 9642.

We receive an 403 error when we try to edit questions in the 4th and next group (URL is /admin/admin.php?sid=19977&gid=16&qid=121 or admin/admin.php?action=editsubquestions&sid=19977&gid=16&qid=121).

We don't understand the error as the edit mode for the questions in the previous groups is working fine.
Last Edit: 3 years 5 months ago by scottygood.
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Re: HTTP 403 Forbidden message on admin 3 years 5 months ago #56134

  • DenisChenu
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Hello,

In your php info, did you see something like suhosin or security ?

:)
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Re: HTTP 403 Forbidden message on admin 3 years 5 months ago #56139

  • scottygood
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:-( nothing

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mcrypt support enabled
Version 2.5.7
Api No 20021217
Supported ciphers cast-128 gost rijndael-128 twofish arcfour cast-256 loki97 rijndael-192 saferplus wake blowfish-compat des rijndael-256 serpent xtea blowfish enigma rc2 tripledes
Supported modes cbc cfb ctr ecb ncfb nofb ofb stream

Directive Local Value Master Value
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mhash
MHASH support Enabled
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ming
Ming SWF output library enabled
Version 0.3.0

mysql
MySQL Support enabled
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PDO drivers sqlite, mysql, sqlite2

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pdo_sqlite
PDO Driver for SQLite 3.x enabled
PECL Module version (bundled) 1.0.1 $Id: pdo_sqlite.c 293036 2010-01-03 09:23:27Z sebastian $
SQLite Library 3.3.7

pgsql
PostgreSQL Support enabled
PostgreSQL(libpq) Version 8.1.19
Multibyte character support enabled
SSL support enabled
Active Persistent Links 0
Active Links 0

Directive Local Value Master Value
pgsql.allow_persistent On On
pgsql.auto_reset_persistent Off Off
pgsql.ignore_notice Off Off
pgsql.log_notice Off Off
pgsql.max_links Unlimited Unlimited
pgsql.max_persistent Unlimited Unlimited

posix
Revision $Revision: 293036 $

pspell
PSpell Support enabled

Reflection
Reflection enabled
Version $Id: php_reflection.c 300129 2010-06-03 00:43:37Z felipe $

session
Session Support enabled
Registered save handlers files user sqlite
Registered serializer handlers php php_binary wddx

Directive Local Value Master Value
session.auto_start Off Off
session.bug_compat_42 On On
session.bug_compat_warn On On
session.cache_expire 180 180
session.cache_limiter nocache nocache
session.cookie_domain no value no value
session.cookie_httponly Off Off
session.cookie_lifetime 0 0
session.cookie_path / /
session.cookie_secure Off Off
session.entropy_file no value no value
session.entropy_length 0 0
session.gc_divisor 100 100
session.gc_maxlifetime 1440 1440
session.gc_probability 0 0
session.hash_bits_per_character 4 4
session.hash_function 0 0
session.name PHPSESSID PHPSESSID
session.referer_check no value no value
session.save_handler files files
session.save_path /tmp /tmp
session.serialize_handler php php
session.use_cookies On On
session.use_only_cookies Off Off
session.use_trans_sid 1 1

SimpleXML
Simplexml support enabled
Revision $Revision: 299016 $
Schema support enabled

soap
Soap Client enabled
Soap Server enabled

Directive Local Value Master Value
soap.wsdl_cache 1 1
soap.wsdl_cache_dir /tmp /tmp
soap.wsdl_cache_enabled 1 1
soap.wsdl_cache_limit 5 5
soap.wsdl_cache_ttl 86400 86400

sockets
Sockets Support enabled

SPL
SPL support enabled
Interfaces Countable, OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
Classes AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, DirectoryIterator, DomainException, EmptyIterator, FilterIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RegexIterator, RuntimeException, SimpleXMLIterator, SplFileInfo, SplFileObject, SplObjectStorage, SplTempFileObject, UnderflowException, UnexpectedValueException

SQLite
SQLite support enabled
PECL Module version 2.0-dev $Id: sqlite.c 298697 2010-04-28 12:10:10Z iliaa $
SQLite Library 2.8.17
SQLite Encoding iso8859

Directive Local Value Master Value
sqlite.assoc_case 0 0

standard
Regex Library System library enabled
Dynamic Library Support enabled
Path to sendmail /usr/sbin/sendmail -t -i

Directive Local Value Master Value
assert.active 1 1
assert.bail 0 0
assert.callback no value no value
assert.quiet_eval 0 0
assert.warning 1 1
auto_detect_line_endings 0 0
default_socket_timeout 60 60
safe_mode_allowed_env_vars PHP_ PHP_
safe_mode_protected_env_vars LD_LIBRARY_PATH LD_LIBRARY_PATH
url_rewriter.tags a=href,area=href,frame=src,input=src,form=fakeentry a=href,area=href,frame=src,input=src,form=fakeentry
user_agent no value no value

sysvmsg
sysvmsg support enabled
Revision $Revision: 293036 $

tokenizer
Tokenizer Support enabled

wddx
WDDX Support enabled
WDDX Session Serializer enabled

xml
XML Support active
XML Namespace Support active
libxml2 Version 2.6.27

xmlreader
XMLReader enabled

xmlrpc
core library version xmlrpc-epi v. 0.51
php extension version 0.51
author Dan Libby
homepage xmlrpc-epi.sourceforge.net
open sourced by Epinions.com

xmlwriter
XMLWriter enabled

xsl
XSL enabled
libxslt Version 1.1.19
libxslt compiled against libxml Version 2.6.27
EXSLT enabled
libexslt Version 1.1.19

zip
Zip enabled
Extension Version $Id: php_zip.c 305848 2010-11-30 11:04:06Z pajoye $
Zip version 1.8.11
Libzip version 0.9.0

zlib
ZLib Support enabled
Stream Wrapper support compress.zlib://
Stream Filter support zlib.inflate, zlib.deflate
Compiled Version 1.2.3
Linked Version 1.2.3

Directive Local Value Master Value
zlib.output_compression Off Off
zlib.output_compression_level -1 -1
zlib.output_handler no value no value

Additional Modules
Module Name
dbase
sysvsem
sysvshm
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Re: HTTP 403 Forbidden message on admin 3 years 5 months ago #56152

  • Mazi
  • Mazi's Avatar
  • OFFLINE
  • LimeSurvey Team
  • Posts: 5300
  • Thank you received: 291
  • Karma: 247
1. Is there a .htaccess file at the Limesurvey folder or any folder above?

2. Please switch on debug mode by adding the following line to your config.php file:
$debug = '1';

Are there any additional errors reported on top of the page?

3. Sometimes some security modules like suhosin or mod security cause problems or there are strict limits for max post size or the like. These errors are very hard to track.

4. Are there any hints at the server's error log?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: HTTP 403 Forbidden message on admin 3 years 5 months ago #56155

  • scottygood
  • scottygood's Avatar
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  • Fresh Lemon
  • Posts: 5
  • Karma: 0
To complete the description of my context, we're using OVH as hosting provider.

My root .htaccess is:

SetEnv PHP_VER 5
ErrorDocument 404 /404page.php

My /survey .htaccess is:

## MOD_REWRITE for LimeSurvey ##
<IfModule mod_rewrite.c>
RewriteEngine On

## DONT TOUCH ANYTHING ##
# Only with survey code
# server.fr/123456
RewriteRule ^([0-9]+)/*$ index.php?sid=$1 [L,QSA]

# Survey code + Lang : server.fr/123456/lang-fr
RewriteRule ^([0-9]+)/lang-([^/]*)/*$ index.php?sid=$1&lang=$2 [L,QSA]

# Survey code + Lang + Token : server.fr/123456/lang-fr/tk-sdlfkjozeiru
RewriteRule ^([0-9]+)/lang-([^/]*)/tk-([^/]*)/*$ index.php?sid=$1&lang=$2&token=$3 [L,QSA]

# Survey code + Token : server.fr/123456/tk-sdlfkjozeiru
RewriteRule ^([0-9]+)/tk-([^/]*)/*$ index.php?sid=$1&token=$2 [L,QSA]
</IfModule>

config.php contains already $debug = 1;
but no error reported on the top page.

Only :

Forbidden
You don't have permission to access /survey/admin/admin.php on this server.
Last Edit: 3 years 5 months ago by scottygood.
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Re: HTTP 403 Forbidden message on admin 3 years 5 months ago #56160

  • scottygood
  • scottygood's Avatar
  • OFFLINE
  • Fresh Lemon
  • Posts: 5
  • Karma: 0
Finally, I fixed the problem.

Solution: On OVH hosting service, we have a "Application Firewall" option (Mod Security). Desactivate it, and it works.

Thank you for your quick and great support.
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Re: HTTP 403 Forbidden message on admin 3 years 5 months ago #56177

  • Mazi
  • Mazi's Avatar
  • OFFLINE
  • LimeSurvey Team
  • Posts: 5300
  • Thank you received: 291
  • Karma: 247
scottygood wrote:
Finally, I fixed the problem.

Solution: On OVH hosting service, we have a "Application Firewall" option (Mod Security). Desactivate it, and it works.

Thank you for your quick and great support.
Yeah, that damn "mod security"...

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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