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TOPIC: Results lost

Results lost 2 years 5 months ago #53255

  • newwukong
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I found the critical error:

I cannot find any results(2 people) in exported excel file.
But i find they have submitted in token list.

Anyone can help me?
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Re:Results lost 2 years 5 months ago #53265

  • Mazi
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1. Which Limesurvey version do you use?

2. Please post a screeshot of the exported file

3. Please post a screenshot of the response overview at Limesurvey's admin backend.

4. Please post a screenshot of the token overview.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re:Results lost 2 years 5 months ago #53320

  • newwukong
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Thank your replay, please find the screenshot in attached.

I found another error, some results in excel have not basic information, e.g. firstname,lastname,email&token.

LimeSurvey version is 1.87.

Thanks very much!

File Attachment:

File Name: screen.zip
File Size: 197291
Last Edit: 2 years 5 months ago by newwukong.
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