Hello, support team!

I followed your installation guide and finally managed to install this beast. But there's another problem now. I get "Incorrect username and/or password!" And I suspect it is something with redirecting(?), or maybe not.
So here it goes:

I installed it in mysite.com/survey/limesurvey/admin/admin.php

But when I enter username and password, url always jumps to mysite.com/limesurvey/admin/admin.php for some reason.

$rooturl = mysite.com/survey/limesurvey

$databasename and $databaseuser in config.php are the same as mysql database name and username I created.
$databasename = 'revenuea_mandy';
$databaseuser = 'revenuea_mandy';

$databasepass is the same as mysql user pass too. I just entered all the same data for simplicity sake.
Maybe I can't use same database and user name?

Almost forgot, when Installed I was asked to remove admin/install.php (or something like that), I deleted it (install directory). Though probably it doesn't connect with the problem.

I also changed default pass and username, but then I changed it back to "admin" and "password", because it doesn't work either.

When I try to enter default user/pass OR my databaseuser/name and pass, it gives me "Incorrect username and/or password!"

I probably missed something important. But please help.

Regards,
Aleks

p.s. - didn't found that problem in the forum too.

Try this as rooturl:

I just reinstalled this thing completely. All worked beautifully from first time, but I still get the same message!
I put your code before installing, and didn't changed or edit anything. Just completely followed installation process, and it worked.. till login.
Here is all info.

$databaselocation = 'localhost';
$databasename = 'revenuea_mandy';
$databaseuser = 'revenuea_mandy'; - this is what I enter in username
$databasepass = 'mandy007'; - this is what I enter in password..
$dbprefix = 'lime_';
$rooturl = "http://{$_SERVER}/survey/limesurvey";
$rootdir = dirname(__FILE__);
$defaultuser = 'admin';
$defaultpass = 'password';

What is wrong?... I tried many times, with default user and pass too.. Don't work.. By the way this time there was no redirecting or anything.

Regards,
Aleks

What do you get to see when you navigate to mysite.com/survey/limesurvey ?

LimeSurvey

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Yes, but can you make a screen shot?

Are there all images shown or are some not loaded (placeholder shows)?

Here it is. I hope together we will be able to fix it.

Edit: oups.. not appeared. Wait a sec..

Hmm, the pages looks fine, the graphics appear. I was asking because when there is something wrong with the rooturl (which happens quite a lot) those images usually don't show. So my suspicion was not right.

Unfortunately I have no other idea (besides a wrong password/login ) what it could be. Let's see if someone else has a better idea.

Maybe I can't have mysql database with same user/password?

What do you mean with that? Did you use the same password and user for the database and for the admin? I don't think that this should be a problem.