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TOPIC: Possible bug ("We are sorry but you don't have permissions to do this")

Possible bug ("We are sorry but you don't have permissions to do this") 2 years 1 month ago #85160

  • jay_ar
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I just got the "We are sorry but you don't have permissions to do this" error when trying to test a survey I'm creating. A quick google search showed something about errors with a proxy and gave a suggestion about changing a general setting to correct this.

However:

When I opened one of the settings page, and saw the "default template", I remembered that not long ago I have had to change the template of the survey I was working on because a piece of code I was testing -with another template- wasn't working correctly. To keep it short:

Original settings (working):
- Limesurvey version 1.92, Build 120822
- Default template: Citronade
- Main survey template: Citronade
- Test survey template: default
(was able to test all the surveys without problem)

1st change done (after which the "test survey" for the Main survey stopped working):
- Default template: Citronade
- Main survey template: default
- Test survey template: default

2nd change done:
- Default template: default
- Main survey template: default
- Test survey template: default
At this point things seem to be working again

I'm not 100% sure, but I'm under the impression every time I tried to test the survey I got kicked out of LS and had to do login again.

(the hosting is on a 1and1 linux server, if that makes any difference)
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Re: Possible bug ("We are sorry but you don't have permissions to do this") 2 years 1 month ago #86159

  • Mazi
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I don't think this issue is related to any of the changes or template combinations but to some server settings which causes you being logged out.

Check this related documentation: docs.limesurvey.org/Installation+FAQ&str..._you_to_login_screen

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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