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Fatal Error -Trying to Copy Master Survey

  • Brownkl
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9 years 5 months ago #113515 by Brownkl
Hello,
I've created several 'master' surveys (for schools re: school improvement) and now would like to copy and modify for individual school sites.

However, after I select the survey to copy, re-name and hit 'copy', I receive the follow message.

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 101761 bytes) in C:\inetpub\wwwroot\limesurvey\framework\vendors\htmlpurifier\HTMLPurifier.standalone.php on line 12216


Please advise. Any insight would be greatly appreciated.
Thanks in advance.
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  • holch
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9 years 5 months ago - 9 years 5 months ago #113516 by holch
Replied by holch on topic Fatal Error -Trying to Copy Master Survey
Well, the error message is quite clear, isn't it?

Your server allows 134217728 (128MB) bytes of memory and they are exhausted. The script to copy your questionnaire would require another 101761 bytes (about 1MB).

Seems like your questionnaire is too big to be copied with this server limit. So you will need to increase the memory allowance.

Your limit is quite good already with 128MB, so your questionnaire needs to be quite big/long/complicated to run into problems here.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

Last edit: 9 years 5 months ago by holch.
The following user(s) said Thank You: Brownkl
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  • Brownkl
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9 years 5 months ago #113517 by Brownkl
Replied by Brownkl on topic Fatal Error -Trying to Copy Master Survey
Thank you for your reply.
That's what I thought but needed confirmation. The surveys are only between 35 to 45 questions each with selected response (5-pt scale)
I am not a computer technician or programmer - but a classroom teacher using this tool for school purposes.

I will put in a request to have more memory allowance.

Thank you for your time. Much appreciated.
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  • DenisChenu
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9 years 5 months ago #113519 by DenisChenu
Replied by DenisChenu on topic Fatal Error -Trying to Copy Master Survey
Hi,

Do you copy the survey with a super admin ? If not, try.

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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  • tpartner
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9 years 5 months ago #113526 by tpartner
Replied by tpartner on topic Fatal Error -Trying to Copy Master Survey
Or try exporting and importing instead of copying.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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  • holch
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9 years 5 months ago #113535 by holch
Replied by holch on topic Fatal Error -Trying to Copy Master Survey
Try the suggestions from Dennis and Tpartner.

Because 35-45 questions doesn't seem to be too big for 128MB of memory.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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