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TOPIC: Design slightly moves in certain browsers (Firefox ok, Chrome nok, Safari nok)

Design slightly moves in certain browsers (Firefox ok, Chrome nok, Safari nok) 1 month 3 weeks ago #111512

Hello everyone,

I'm having the following issue:

- when I move the first slider, the design (header) jumps a bit to the left;
- when I hit the 'Next' button, the design jumps a bit to the right.

LimeSurvey Version 2.05+ Build 140730
Template: a copy of the 'basis' template (delivered with LimeSurvey), it does the same with the original template.

I'm currently using the following browsers to test my survey:
Firefox: v.31.0 - OK
Chrome: v.36.0.1985.125 - NOK (header moves, and table)
Safari: v.7.0.5 (9537.77.4) - NOK (only header moves)
Link to survey: limesurvey.vincentgnieslaw.com/index.php...94/newtest/Y/lang/en

Can someone advice?

Many thanks,
Vincent
Last Edit: 1 month 3 weeks ago by vincentgnieslaw. Reason: Typo
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Design slightly moves in certain browsers (Firefox ok, Chrome nok, Safari nok) 1 month 3 weeks ago #111513

  • holch
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Tested in Chrome latest Version (36.0.1985.125 m) nothing moves or jumps...
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

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Design slightly moves in certain browsers (Firefox ok, Chrome nok, Safari nok) 1 month 3 weeks ago #111532

  • tpartner
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Chrome 35 on Android - nothing jumping.
Cheers,
Tony Partner

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Design slightly moves in certain browsers (Firefox ok, Chrome nok, Safari nok) 1 month 3 weeks ago #111533

  • holch
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Maybe try to clear the cache of the browsers where the problem appears.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Design slightly moves in certain browsers (Firefox ok, Chrome nok, Safari nok) 1 month 3 weeks ago #111535

Thanks for your replies. I tried to clear the cache but the problem's still there.

Can other forum members also have a look at this please? I have no clue how to solve this...

Thanks again for your support!

Vincent
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Design slightly moves in certain browsers (Firefox ok, Chrome nok, Safari nok) 1 month 3 weeks ago #111536

  • holch
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Try on other machines, try with friends computer.

As it doesn't appear on my Chrome, and it doesn't appear on Tpartners Chrome, chances are quite high that it is a problem with your computer. Tried to switch off the addons in Chrome and Firefox?

Tried with Firefox, also no "jumping". But that is what you experience as well.

Now seeing that you have Safari installed, I assume that you are working on a Mac. I have tested on a Windows 8 machine and Tpartner on Android. So maybe it is a problem on Mac?

By the way, to be honest, I don't think that the slider is a good choice for the questions you are asking. Slider questions are great when you want to show that it is some kind of continuum. But in your case there are 5 very clear defined points.

I think it would be a lot easier for respondents if this would be a normal array question. Doesn't look as fancy, but is for sure the better choice for understanding the question and also for answering. It is a lot easier to click the respective answer than to slide.

Actually you could use just one question on each page instead of 4 or 5. But that is of course a completely different topic.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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The following user(s) said Thank You: vincentgnieslaw

Design slightly moves in certain browsers (Firefox ok, Chrome nok, Safari nok) 1 month 3 weeks ago #111537

Disabling my extensions in Chrome did the trick! Thank you so much for solving this.

Regarding the type of question: I tried to use the Array (5 point choice) but I'm not sure how to add the 'I don't know' answer (value = 0) next to it. All questions should also be mandatory.

Can you advise me on what to do?

Thanks again, Vincent
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Design slightly moves in certain browsers (Firefox ok, Chrome nok, Safari nok) 1 month 3 weeks ago #111538

  • holch
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Hi!

Here your question as an array. This is what it would look like:

array.png


And I have attached it as an .lsq file attached to this.
Attachments:
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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