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TOPIC: Printable version - seems to not be working

Printable version - seems to not be working 1 month 3 weeks ago #111324

  • Sev
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Hello,
When I try to print the Printable version of my survey, the browser just opens a blank tab...
It was working previously and happened after:
1) I updated Limesurvey from 2.0 to 2.05+
2) I added a lot of questions and conditions in my survey
I am not sure if one of those triggered the problem. I tried in different browsers and tried to go back to the "default" template but in vain. However, the Export and QueXML functions work.

Any ideas on how to fix this?
Thank you very much!
Sev
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Printable version - seems to not be working 1 month 2 weeks ago #111388

  • Sev
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Any guess on what I have done wrong, please?

Thank you in advance,
Sev
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Printable version - seems to not be working 1 month 2 weeks ago #111511

  • mfaber
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Please check your survey logic (the QA button in Limesurvey). If you cannot see any error there, can you set debug = 2 at the end of application/config.php? Then you should get an error message instead of a blank tab. Please report back here with your results.
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Printable version - seems to not be working 1 month 1 week ago #111541

  • Sev
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Thank you for you answer mfaber, the logic file indicates that there are no syntax errors in the survey. Also I am using LimeService so I cannot access the .php ... Unless there is another way?

PS: It is definitely not an error with 2.05+ because the printable version works on other smaller surveys.
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Printable version - seems to not be working 1 month 1 week ago #111552

  • Sev
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Got this solved by Carsten through LimeService.

Thanks for the reply though,
Sev
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Printable version - seems to not be working 1 month 1 week ago #111620

  • Mazi
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Sev wrote:
Got this solved by Carsten through LimeService.

Thanks for the reply though,
Sev
There may be others having the same problem. Can you please share how you have solved this?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Printable version - seems to not be working 1 month 1 week ago #111636

  • Sev
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I just wrote to LimeService support. They said they fixed a bug in LimeSurvey originating from invalid array_filter question codes, and the preview worked thereafter.
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