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TOPIC: completes are exceeding quota counts.

completes are exceeding quota counts. 1 year 2 months ago #97602

  • trivender
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I have a live survey and and the completes are exceeding the quota counts I set. What can be the most probable reasons and how to can trace the problem?

Attachment quota.png not found

Trivender Singh
Survey Designer and Programmer
"I always suggest to have a group by group display layout and create a seprate group for each question. This will be extra work but you will get flexiblity to create your question by using more than more lime survey question types."
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completes are exceeding quota counts. 1 year 2 months ago #97606

  • DenisChenu
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Is your answer is hidden ?

Did someone change the quota after activation?

Did user can change their answers ?
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completes are exceeding quota counts. 1 year 2 months ago #97608

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I am sure that the answer to first and third question is No. But I am not sure if someone changed the quota counts after activation. In case someone did please let us know how stop the completes from exceeding other quotas whose quota limits are not yet reached . Please note that we can not deactivate the survey as it is live now.
Trivender Singh
Survey Designer and Programmer
"I always suggest to have a group by group display layout and create a seprate group for each question. This will be extra work but you will get flexiblity to create your question by using more than more lime survey question types."
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completes are exceeding quota counts. 1 year 2 months ago #97625

  • DenisChenu
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trivender wrote:
In case someone did please let us know how stop the completes from exceeding other quotas whose quota limits are not yet reached .
I don't really understand this sentence.

You can start a survey without quota and adding quota after. Even if quota are exceeded now, next answers go on quota.

Did you do some test to see if quota apply now ?

Denis
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