Welcome, Guest
Username: Password: Remember me

TOPIC: action?listsurveys

action?listsurveys 2 years 10 months ago #66538

  • bren
  • bren's Avatar
  • OFFLINE
  • Fresh Lemon
  • Posts: 3
  • Karma: 0
Has anyone else had or have a problem with the action?listsurveys hanging forever (loading...) and never finishing? Any suggestions?
I added a limitation on the surveys.datecreated to return fetch fewer rows and that seemed to work (the page now displays results) but this does not seem to be the best solution.
The administrator has disabled public write access.

Re: action?listsurveys 2 years 10 months ago #66550

  • Mazi
  • Mazi's Avatar
  • OFFLINE
  • LimeSurvey Team
  • Posts: 5301
  • Thank you received: 291
  • Karma: 247
I suppose you edited the source code? I'm sorry but we can't offer support for edited files because our criystal ball doesn't tell us what you have changed.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
The administrator has disabled public write access.

Re: action?listsurveys 2 years 10 months ago #66556

  • bren
  • bren's Avatar
  • OFFLINE
  • Fresh Lemon
  • Posts: 3
  • Karma: 0
The original limesurvey source code is in place on our production server. I did not modify that!

(when I added a limiting criteria in the source , it was only in a testing environment)
The administrator has disabled public write access.

Re: action?listsurveys 2 years 9 months ago #66564

  • c_schmitz
  • c_schmitz's Avatar
  • NOW ONLINE
  • LimeSurvey Team
  • Posts: 748
  • Thank you received: 103
  • Karma: 87
How many surveys do you have?
Support us, too. Donate to the LimeSurvey project and help keep us going!
The administrator has disabled public write access.

Re: action?listsurveys 2 years 9 months ago #66629

  • bren
  • bren's Avatar
  • OFFLINE
  • Fresh Lemon
  • Posts: 3
  • Karma: 0
Users: 1899
Surveys: 2943
Active surveys: 1696
Deactivated Surveys: 2391
Active token tables: 368
Deactivated Token Tables: 849
The administrator has disabled public write access.

Re: action?listsurveys 2 years 9 months ago #66641

  • Mazi
  • Mazi's Avatar
  • OFFLINE
  • LimeSurvey Team
  • Posts: 5301
  • Thank you received: 291
  • Karma: 247
bren wrote:
Has anyone else had or have a problem with the action?listsurveys hanging forever (loading...) and never finishing? Any suggestions?
I added a limitation on the surveys.datecreated to return fetch fewer rows and that seemed to work (the page now displays results) but this does not seem to be the best solution.
You have really a lot of surveys at your system. Seems to be some performance bottleneck. Please test if the problem still exists at the latest release. If so please open a ticket at the bugtracker and...
  1. Give as much information as possible
  2. Attach your survey. You can mark your ticket "private" so that only the developers will be able to take a look at it.
  3. Provide step-by-step instructions how to reproduce the problem.
  4. If possible/helpful please provide screenshots

Afterwards please post the link to the bugtracker so we can follow the progress.

Thanks!

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
The administrator has disabled public write access.
Moderators: ITEd
Time to create page: 0.130 seconds
Donation Image