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TOPIC: Tokens can be reused?

Tokens can be reused? 3 years 8 months ago #54818

  • issmeco
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I'm using LimeSurvey verson 1.87.

I was able to use the same token to accomplish and submit the survey twice. I don't understand why this happened. I found it strange that after submitting the first time, the token was not disabled (it does not show in the token management screen that the user assigned to that token has already submitted the survey). Also the count of responses (in token management screen) did not go up; but when I browse the responses, the completed responses count is updated.

Sorry I can't provide much regarding technical stuff; I'm no programmer.

Would appreciate your help on this, thanks.
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Re: Tokens can be reused? 3 years 8 months ago #54826

  • Mazi
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Tokens can only be reused if the user didn't click the submit button at the end of a survey but left before. Once the submit button was clicked, the token will be marked "used".
If this doesn't work as described, it might be a bug. You can test if this is fixed at the latest version by testing our online demo at demo.limesurvey.org/admin (external link) which always runs the latest Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please get back in touch.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Tokens can be reused? 3 years 8 months ago #54829

  • issmeco
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Thanks Mazi!

And I had hoped for it to not be a bug. :(

I'm currently reproducing my survey in your demo, thank you very much. One problem though, am I really not allowed to save my survey responses? I can't load my saved responses. I tried several times in different browsers.

It's the process that I'm trying to simulate; all my respondents will tend to save their responses halfway because my survey is too long. And this is also where I encountered my problem/the bug. What do I do?
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Re: Tokens can be reused? 3 years 8 months ago #54841

  • Mazi
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Can you give us some more details about the "not really able to save survey responses" part?
Are you referring to the demo? Did you check if this is enabled at the survey settings? Or is it maybe turned off in demo mode?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Tokens can be reused? 3 years 8 months ago #54869

  • issmeco
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Hi Mazi,

I tried to reproduce my survey in the demo. I was able to save my survey responses but I couldn't load them; is this not allowed in the demo version? I have allowed saves in the survey settings.

Thanks for your help.
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