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TOPIC: Problems recuperating an earlier response table

Problems recuperating an earlier response table 3 years 9 months ago #51487

  • dominic999
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Hi,

I tried to restore older survey data on a deactivated survey, following the instructions given here:

docs.limesurvey.org/tiki-index.php?page=...tions+for+LimeSurvey

However, the pull-down menu, from which I should be able to pick the appropriate table, is empty.

Is this a known issue? Any known solutions?

Thanks for your help!
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Re:Problems recuperating an earlier response table 3 years 8 months ago #51562

  • Mazi
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1. Which Limesurvey version do you use?

2. When running the database integry check, are there any problems reported?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re:Problems recuperating an earlier response table 3 years 8 months ago #51574

  • dominic999
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Hi,

1. Version 1.87+ Build 8518

2. No problems reported.

Thank you
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Re:Problems recuperating an earlier response table 3 years 8 months ago #51611

  • Mazi
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Did you carefully follow the instructions at docs.limesurvey.org/tiki-index.php?page=..._my_survey_what_now_ ?

Did you complete all steps and if so, has there been a message like "data successfully restored"?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re:Problems recuperating an earlier response table 3 years 8 months ago #51616

  • dominic999
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I can't complete all the steps, simply because at step 4 of the mentionned procedure, the pull-down menu, from which I should be able to pick a table, is empty. Even though several older table exist, for sure (and no changes were made to the questionnaire in the meantime).
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Re:Problems recuperating an earlier response table 3 years 8 months ago #51624

  • Mazi
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How did you check if the table is there? By using tools like phpmyadmin?

Did you set a different DB prefix or change the DB name or something else?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re:Problems recuperating an earlier response table 3 years 8 months ago #51627

  • dominic999
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The database engine is Ms-Sql.

No changes were made manually on the tables.
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Re:Problems recuperating an earlier response table 3 years 8 months ago #51641

  • Mazi
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...but you can confirm that there are some tables containing old repsonse data of this survey?!

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re:Problems recuperating an earlier response table 3 years 8 months ago #51648

  • dominic999
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Positive. They are there.
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Re:Problems recuperating an earlier response table 3 years 8 months ago #51683

  • Mazi
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I don't remember such a bug but maybe updating will solve the problem.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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