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TOPIC: Reservation number and customer name as parameters

Reservation number and customer name as parameters 7 months 3 weeks ago #99210

  • papacico
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Hello everybody,

i run a travel agency and i'd like to send survey invitations to our customers after they came back from holiday. I need to have visisible our customer's name and reservation number in the survey result for each customer who applyes the survey, i tryed to export a csv file from our database with this fields : firstname, lastname, email, reservation_number but the reservation_numbers is not showing in the token management
can somebody help please? Thank you in advance.
Last Edit: 7 months 3 weeks ago by papacico.
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Reservation number and customer name as parameters 7 months 3 weeks ago #99232

  • DenisChenu
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Hi,

Add an new attribute, and use:
- attribute_1 in your CSV,
- {TOKEN:ATTRIBUTE_1} in survey (See Expression Manager).

Denis
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Reservation number and customer name as parameters 7 months 3 weeks ago #99291

  • papacico
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hello i posted a message yesterday but is gone now
Last Edit: 7 months 3 weeks ago by papacico.
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Reservation number and customer name as parameters 7 months 2 weeks ago #99372

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hello Denis,

as you can see the attribute_1 is not returning the value from the token table what am i doing wrong?

Thank you in advance
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Reservation number and customer name as parameters 7 months 2 weeks ago #99398

  • DenisChenu
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You have to have a "TOKEN table".

And sometimes, you need to renew EM $_SESSION : click on "Lime Expression Manager test page".

And think to you have to use
{TOKEN:ATTRIBUTE_1} and not {TOKEN:attribute_1}
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Reservation number and customer name as parameters 7 months 2 weeks ago #99403

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hello Denis, thank you for your reply,

i do have a token tabel see the attachement

a tryed both {TOKEN:attribute_1} and {TOKEN:ATTRIBUTE_1} but none is working
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Last Edit: 7 months 2 weeks ago by papacico.
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Reservation number and customer name as parameters 7 months 2 weeks ago #99465

  • DenisChenu
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Did you try with {ATTRIBUTE_1}

What is your LS version AND build number ?
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Reservation number and customer name as parameters 7 months 2 weeks ago #99490

  • papacico
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Hi Denis, great! This is working just fine ! :)
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Reservation number and customer name as parameters 7 months 2 weeks ago #99514

  • DenisChenu
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Think this must be reported as BUG.

Denis
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