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TOPIC: Survey stops after clicking next page

Survey stops after clicking next page 2 years 2 months ago #80421

  • asklepio
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Hi,

I just activated a survey and send the link(with token) to everyone.
Some People reported that they started the survey normally, they can see the welcome page and the first page with questions, and then after they clicked next,they see the page saying that "there's no suvey available " if they start again, the same behavior happens.

It looks like this occurs times to times.
Is there a way to get round this problem at least manually ?
thanks
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Re: Survey stops after clicking next page 2 years 2 months ago #80458

  • Mazi
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1. Which Limesurvey version do you use?

2. Do you use conditions?

3. Are there any errors at the server's error log?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Survey stops after clicking next page 2 years 2 months ago #80497

  • asklepio
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1 Version 1.92+(120509
2 yes i use conditions but the problem occurs not necessary on the condition page.
3 I don't know where is the limesurvey log file
I check the forum and found this http://www.limesurvey.org/fr/forum/installation-a-update-issues/62995-where-is-the-log-file, looks like limesurvey has no log file?

In this link, looks like some people are also experiecing the same problem..
Last Edit: 2 years 2 months ago by asklepio.
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Re: Survey stops after clicking next page 1 year 1 month ago #97141

Hello,

I'm having the same problem. the version of limesurvey is Version 2.00+ Build 130526 and the surveys with problems have conditions.

Can you help me?
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