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TOPIC: Configuration problems. Not working Answer option (or add or delete)

Configuration problems. Not working Answer option (or add or delete) 2 years 7 months ago #73939

  • rafael_ur
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Hi,
Do not know what happened but I can not add or delete in Answer option.
If option 1 and I modified the text to save changes do not save and retrieve the original text. What could it be?
Many thank
Rafael
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Re: Configuration problems. Not working Answer option (or add or delete) 2 years 7 months ago #73945

  • DenisChenu
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Please,

Give us some more information:
Did it work before ?
What LS version did you use ?
What is your server ?
What is the navigator ?
Did this problem are for all survey ?

Denis
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Re: Configuration problems. Not working Answer option (or add or delete) 2 years 7 months ago #73956

  • Mazi
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1. Did you update Limesurvey recently or did any server setting change (maybe an additional security module was installed)?

2. Can you reproduce the problem with all surveys and all question types?

3. Please switch on debug mode by adding the following line to your config.php file:
$debug = '1';

Are there any additional errors reported on top of the page?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Configuration problems. Not working Answer option (or add or delete) 2 years 7 months ago #73970

  • rafael_ur
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Thanks for your response.
Denis:
- Yes, before working perfectly.
- LS is Versión 1.91+ Build 12358 (I just upgraded in case it is not the problem).
- Navigator. It is the same (Firefox and Chrome). In another server works.
- Yes, problem are for all suryey?

Mazi:
- My suplier hosting says that nothing has changed.
- The problem is in all question types.
- I changed debug to 1 but I see no difference.

Rafael
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Re: Configuration problems. Not working Answer option (or add or delete) 2 years 7 months ago #73972

  • rafael_ur
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Hi,

Javascript is not an option may have to do?

Thank,
Rafael
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Re: Configuration problems. Not working Answer option (or add or delete) 2 years 7 months ago #73973

  • rafael_ur
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Hi,

I reinstalled and it works LS.

Many thank,
Rafael
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Re: Configuration problems. Not working Answer option (or add or delete) 2 years 7 months ago #73992

  • DenisChenu
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rafael_ur wrote:
Hi,

I reinstalled and it works LS.
:huh: :silly:
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Re: Configuration problems. Not working Answer option (or add or delete) 2 years 7 months ago #74001

  • Mazi
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rafael_ur wrote:
Hi,

I reinstalled and it works LS.

Many thank,
Rafael
Great!

Such problems might show up if files were not properly uploaded. Re-uploading files in binary mode often solves the problem.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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