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TOPIC: Private Messages

Private Messages 2 years 10 months ago #72958

  • dspaan
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I must be really missing something but i just got an e-mail that someone sent me a private message through this forum but when i press the Private Messages link i just get to see my profile page and i don't see a privtage messages box anywhere.

PS: Didn't know where else to post this.
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Re: Private Messages 2 years 10 months ago #72961

  • Steve
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Hello,

perhaps it is a bug. If you visit the start page as mentiond in the email and then click "You have x new private messages" you should be here:
www.limesurvey.org/en/component/uddeim/?task=inbox
Mit freundlichen Grüßen/Best regards,

Stefan Gohlke
LimeSurvey Team
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Re: Private Messages 2 years 10 months ago #73245

  • dspaan
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Nope. I'm not getting that page. I think that's not the only thing messed up.

I'm trying to reply to a private message i got and it says:

To:
Userlist
You are not allowed sending to this group.
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Aw: Private Messages 2 years 10 months ago #73250

  • Steve
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Hello,

Can you please post a screenshot and tell us what browser/browser-version/addons/plugins/... you are using? Perhaps it is a browser-related problem. If it is a problem with the private messages feature it might be difficult for the LimeSurvey team to fix this, you then have to report it the creator of this software (if I'm correct it's the Joomla! Community).
Mit freundlichen Grüßen/Best regards,

Stefan Gohlke
LimeSurvey Team
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Re: Aw: Private Messages 2 years 10 months ago #73291

  • dspaan
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Sure.

When i click private messages i get my profile page instead of the private messages link posted above.





When i try to send a reply to a PM i get this error and can't continue. Instead i just click the name of the user and send him a new message instead of reply as a work-around.



PS: If you can't see the screenshots it means you either need to login to imageshack and it would help if the owner of this domain registered here:
stream.imageshack.us/content.php?page=register_domain
Last Edit: 2 years 10 months ago by dspaan.
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Re: Private Messages 2 years 10 months ago #73292

  • Steve
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Hello,

it looks like a bug in Joomla!. I don't think the LimeSurvey team can help you with this one so reporting it at forum.joomla.org/ might be an idea.
Mit freundlichen Grüßen/Best regards,

Stefan Gohlke
LimeSurvey Team
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Re: Private Messages 2 years 10 months ago #73294

  • dspaan
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PS: I use Firefox with a few addons but also tested with Internet Explorer and it's the same problem?

I don't think it's my place to report this on the Joomla forums since i would need admin access to these forums to troubleshoot further.
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Re: Private Messages 2 years 10 months ago #73305

  • Mazi
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Please open a ticket at our bugtracker, there is a "Limesurvey Website" section. Maybe we can solve it...

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Private Messages 2 years 10 months ago #73308

  • holch
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Same problem here when I tried to respond to dspan's private message (by the way, I received it)...

;-)
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Re: Private Messages 2 years 10 months ago #73319

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-> bug report (and assign it to "c_schmitz").

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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