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TOPIC: On Resume Questionnaire I get token error

Re: On Resume Questionnaire I get token error 2 years 6 months ago #67100

  • Mazi
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lister171254 wrote:
Thanks, I've seen this and its a great feature and it works (I guess at least as long as you stay on the same PC).
This works from all PCs because the can re-join the survey using username/PW login which they should have received by email
lister171254 wrote:
Problem is that there is no way of letting a user know that this is happening; this is where the 'Resume" button was handy.
Define "this". Doesn't the save and return button do the trick?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: On Resume Questionnaire I get token error 2 years 6 months ago #67130

Maybe I'm missing something.

I have a survey with the following settings:

1) No Welcome screen
2) Not CAPTCHA
3) Enable token-based response persistence
4) No public registration
5) Survey is NOT anonymous

When I had 'Participant may save and resume later' enabled I got the error I reported initially

Participants enter the Survey after they login into another site and I then pass some of their details as answers via the URL (all works as expected).

I currently have 'Participant may save and resume later' disabled, which allows the resumption of the survey, so if somebody closes their browser in the middle of the survey and then log back into original site and choose to enter the survey 9again) they end up where they were before they closed their browser (also works as expected and is a great feature).

All I'm saying is that there doesn't seem to be any indication (to the person filling out the survey) that this is going to happen.

Thanks,
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Re: On Resume Questionnaire I get token error 2 years 6 months ago #67144

  • Mazi
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lister171254 wrote:
All I'm saying is that there doesn't seem to be any indication (to the person filling out the survey) that this is going to happen.
If that is the "problem" I think all is well?!

You can simply add some help text at the survey to tell your users that they could leave the survey and then return later to complete it.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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