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TOPIC: On Resume Questionnaire I get token error

On Resume Questionnaire I get token error 2 years 9 months ago #66998

I'm on V1.91+Build 10951 and have enabled token-base persistence, no public registration as members are passed on from another system and I'd like to provide them with the option of resuming later, but get the following error when selecting 'Resume'

Table 'LifestyleV1.v1_tokens_66776' doesn't exist:SELECT * from v1_tokens_66776 WHERE token='';

Thanks
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Re: On Resume Questionnaire I get token error 2 years 9 months ago #67010

  • Mazi
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1. Is the survey already active?

2. Did you set up and populate a token table for survey #66776?

3. Is the survey set to be non anonymous?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: On Resume Questionnaire I get token error 2 years 9 months ago #67024

1. No

2. No, as I thought that only works with self registration

3. Yes
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Re: On Resume Questionnaire I get token error 2 years 9 months ago #67025

  • Mazi
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You have to create a token table.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: On Resume Questionnaire I get token error 2 years 9 months ago #67053

Doesn't that prompt me for a token when I start the survey?

I looking for doing this without being prompted for a token.

Thanks
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Re: On Resume Questionnaire I get token error 2 years 9 months ago #67054

  • holch
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Well, you can't have a token based survey without token.

What you can do is pass on the token with the URL, this should provide the need for registration.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

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Re: On Resume Questionnaire I get token error 2 years 9 months ago #67055

Thought as much, but given that the users are invited via another website and then get redirected to the survey (after they logged into the members area on the other site) and are then redirected to the survey site passing arguments (like member id, DOB) in the URL.

My limited understanding on tokens is that they cannot be auto generated when a person starts the survey, which is really all we need.


Thanks
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Re: On Resume Questionnaire I get token error 2 years 9 months ago #67056

Just a quick clarification.

All I need is the capability to save/resume a survey.

Thanks
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Re: On Resume Questionnaire I get token error 2 years 9 months ago #67074

  • Mazi
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Did you check this survey setting:
"Participant may save and resume later?: This setting allows a participant to save his responses and resume to answer the survey at a later time. Please note that this makes most sense with open surveys or surveys with anonymized answer. If you are using tokens and the survey is not anonymous in most cases it is better to activate 'Token-based response persistence' in the token tab."

--> docs.limesurvey.org/Creating+a+new+surve..._amp_data_management

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: On Resume Questionnaire I get token error 2 years 9 months ago #67098

Thanks, I've seen this and its a great feature and it works (I guess at least as long as you stay on the same PC).

Problem is that there is no way of letting a user know that this is happening; this is where the 'Resume" button was handy.

Thanks
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