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TOPIC: Loosing email formatting

Re: Loosing email formatting 3 years 8 months ago #55667

  • waitz
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Mazi wrote:
Once you have solved this issue please report back so that other users will benefit from your solution, too.
Of course. Checked with the host, and they say that nothing on server side would strip out HTML...
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Re: Loosing email formatting 3 years 8 months ago #55719

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I temporarily installed it on a different web host, and it works just like it is supposed to, so there is definitely something with the current server. I have asked in the Joomla forum if joomla can be the one creating a conflict, but no one has answered yet.

Is there anything else I can check with our host, or something else I can check..? I would like to keep it on the current host, because I have private ssl and a high mysql security solutions there...
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[SOLVED] [N/A] Re: Loosing email formatting 3 years 8 months ago #55729

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I FOUND IT!!! It was the security application that stripped the html, preventing XSS attack :blush:

It is solved, which I am very happy about. Thanks for all input. :silly:
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Re: [SOLVED] [N/A] Re: Loosing email formatting 3 years 8 months ago #55771

  • Mazi
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waitz wrote:
I FOUND IT!!! It was the security application that stripped the html, preventing XSS attack :blush:

It is solved, which I am very happy about. Thanks for all input. :silly:
What kind of "security application" do you mean?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: [SOLVED] [N/A] Re: Loosing email formatting 3 years 8 months ago #55774

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I have a stand-alone security application on the webserver that monitors all folders, files and mysql. And I just had to make an exeption for limesurvey
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Re: [SOLVED] [N/A] Re: Loosing email formatting 3 years 8 months ago #55856

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I see. I thought it was a certain PHP module like suhosin or mod_security, these often cause problems.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re: Loosing email formatting 3 years 8 months ago #56158

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Currently I have disabled the XSS Filter security for the whole limesurvey directory, so that I don't have problems with the above. But I think this is actually not necessary.

I need to disable it only for the part where I edit the surveys in the backend, both questions and welcome/end settings, and the part that sends out emails.

If I would limit the XSS disabling in our security application for just the directories that handles the above, which directories (or files?) would that be..?
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