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TOPIC: Can not follow installation guideline is there an English installation video

Can not follow installation guideline is there an English installation video 4 months 4 weeks ago #105461

  • holch
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Where does it say that the password is too weak? I assume in cpanel?

Because the creation of the database, user and password has nothing to do with limesurvey, this is something purely with your server.

But the error message clearly says that LS can't connect to the database. Can you make a screenshot of how you created the database and how you put in the details into the LS installation process? (Do not show the password!!)
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Can not follow installation guideline is there an English installation video 4 months 4 weeks ago #105464

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please find the detail used in both processes attached
Last Edit: 4 months 4 weeks ago by holch.
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Can not follow installation guideline is there an English installation video 4 months 4 weeks ago #105465

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Have a look at "database type". You are trying to connect to a Mysql database as if it was a Microsoft SQL database.
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Can not follow installation guideline is there an English installation video 4 months 4 weeks ago #105466

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By the way, you also shouldn't show your URL here, because in this phase I could now play around with your installation... [therefore I have deleted the PDF file]
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Can not follow installation guideline is there an English installation video 4 months 4 weeks ago #105467

  • limetaking
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Sorry it should have been My SQL

even when i change it same issue
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Can not follow installation guideline is there an English installation video 4 months 4 weeks ago #105468

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have a look if there is a space in front of the username...
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Can not follow installation guideline is there an English installation video 4 months 4 weeks ago #105469

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This was the only thing that I recall that could have been another issue. But as I was quite sure that the problem must be MS SQL vs. Mysql I did not save the PDF, so I can't really look at it again.

You might upload it again, not showing your url.
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Can not follow installation guideline is there an English installation video 4 months 4 weeks ago #105470

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as requested

after you have checked it could you please delete it again please
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Can not follow installation guideline is there an English installation video 4 months 4 weeks ago #105471

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OK, so let's try to circle the error. It can only be in the following 3 points:
-Database location (seems to be find, I don't think that you would need anything else than localhost)
-Database user (looks also good)
-Database password (can't really see if this is correct, so I would guess there is something wrong with the password...)

The dabase name doesn't really matter, as the database would be created, as long as the database user has the correct rights.

The rights given to the database user would be my second guess after a wrong password. So what rights have you given to the database user? Is there any way were you can attribute rights?
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Can not follow installation guideline is there an English installation video 4 months 4 weeks ago #105487

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Since the input looks correct, my assumption is that at your hosting the MySQL server doesn't run on localhost but you have to input a different location there.
Please check your providers documentation for more details.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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