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TOPIC: No Automatic update

Re:No Automatic update 4 years 1 month ago #50358

  • dweisser
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In fact, I did clear the cache.
[IE9|Tools|Internet Options|General Tab|Delete|Check all]

I then used a computer that had never accessed the site before to check the version number.

The problem persists.

It's always something isn't it? :-) Thank you all for your help. Any further help would be appreicated.

David
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Re:No Automatic update 4 years 1 month ago #50390

  • Mazi
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What happens if you use Firefox?

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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Re:No Automatic update 4 years 1 month ago #50397

  • dweisser
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I have now tried 3 browsers (IE/FireFox/Safari). And "fresh" computers eliminating the cache suggestion as a possible cause.

My install says there are no newer versions available.
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Re:No Automatic update 4 years 1 month ago #50398

  • c_schmitz
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I don't think it is browser related.
For checking on updates the server is openening a webpage, only the browser is showing the result.
Maybe your hosting does not allow outgoing http connections or similar.
Support us, too. Donate to the LimeSurvey project and help keep us going!
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Re:No Automatic update 4 years 1 month ago #50404

  • dweisser
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But...

The browser did in fact show that an update was available. It took me through it step by step. Their were two directories missing that was causing the update to fail. They were .../locale/mt and locale/ms. I think they were missing as a result of an interruption in the original file transfer during set-up. Any way, I added the directories, and the update completed successfully.

So I think the server will allow the update.

Is it possible that i am missing some critical file in my install that would alert the program to a newer version's availability?

Thank you all for your continued attention.
David
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Re:No Automatic update 4 years 1 month ago #50673

  • dweisser
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I received no responses after my last post - so I thought I would rustle the leaves again.

Where in the install is the version information stored? Perhaps that information reads as the latest version, even though the application itself is not yet updated?

If I could find that byte of info, perhaps I could manually change it to read as the older version, therefore reseting the comfort update's need to detect a newer version?

I'm stretching, I know. And probably demonstrating my ignorance as well.

Thank you again for any ideas you may have.
David
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Re:No Automatic update 4 years 1 month ago #50684

  • Mazi
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If I remember correctly the buil number is written into version.php after the update is done.
Try adding a valid build number there to see if it has any effects.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)limesurvey.org'"
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